W & L Subaru

(4,706 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Reviews

(4,706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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Everyone, from the initial call to be seen that very day,

Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for sharing your feedback!

excellent dealership.

excellent dealership. very customer friendly and will refer to anyone purchasing a new subaru. this dealership is second to none

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, and have a great day!

Professional, informative, personal, effective, not pushy

Professional, informative, personal, effective, not pushy I will be comfortable buying future cars from them. Both my sons have purchased cars from them in last 3 years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the review! It was our pleasure providing a 5-star purchase experience!

Nick at W&L Subaru was knowledgable and pleasant while

Nick at W&L Subaru was knowledgable and pleasant while choosing my new car. I appreciated his professional assistance. Frankie was great acquainting me with my vehicle. Many thanks to W&L from a happy new Subaru driver :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to review your experience with our sales team! Have a great day!

My car is still giving me the same issues, after being at

My car is still giving me the same issues, after being at the service center. The after video inspection that was sent me could use better wording, you should never make costumers feel like they are a bother to you or don't know what they are talking about. Ever. They didn't even address the one issue I mentioned, said they couldn't hear it because of the rain? I appreciate that they give you a loaner without hassle and actually offer it without even having to ask.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your feedback. We apologize that you didn't have a fabulous experience in service. We sympathize with your concerns regarding the video communications, and we will look into that further to see how we can improve going forward. Regarding your vehicle, we'll be happy to take another crack at trying to figure out the issue for you on a sunnier day. Just give us a call to set that up. Thanks again for the feedback, and have a great day.

Everyone I dealt with at W&L was amazing.

Everyone I dealt with at W&L was amazing. I was extremely comfortable the whole time and found my perfect vehicle. Abraham was fantastic to work with. Colby was a ton of help in finical and Frankie helped me learn all the new bells and whistles. I have already recommended w&l to friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for sharing your feedback online! If you need anything else just let us know!

This is the 3rd time that I have it serviced since I

This is the 3rd time that I have it serviced since I bought the car and Pete has been my service provider, Tony and Keayon has helped me too and they are all very helpful, professional and friendly. They explain what needs done and if it should be done now or at the next service. This is one reason I went with W&Lto buy my car, they treat you very well her they don’t pressure you into anything they treat you like a Family. Kyle sold me my Forestor Touring and I know when I need another car I will be back. A great Dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are delighted that you have had such great experiences here at W&L! We look forward to helping you again in the future!

Love the dealership ever since they were down the road!

Love the dealership ever since they were down the road!! They were much smaller then. Bob Long was in charge and Andy long was selling cars! They are like family to me!! My salesman was Joe Bluge! He’s the best!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the 5-star ratings! It is always a pleasure helping you!

Matt greeted me as soon as I pulled up, asked when I

Matt greeted me as soon as I pulled up, asked when I needed the car back. Very pleasant and professional. I used a loaner car, that was quick and easy everything ready for me. Couldn't have been beater

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for reviewing your experience in service! We appreciate the feedback!

Great salesman got what I wanted for my trade in quick

Great salesman got what I wanted for my trade in quick work with the paperwork looking forward for their service in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review your purchase experience!