Reviews
Dennis Romack and the DeFouw Team
Had such a wonderful car shopping and purchasing experience...Dennis Romack was incredibly friendly, very knowledgeable, and dedicated to meet our needs with a car for our daughter. Thank you so very much. Our next purchase will be at Bill DeFouw dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Wanda for the excellent review! So glad you had such a great experience with Dennis and our Team! We appreciate your business and look forward to working with you again.
Thanks Dennis Romack!
Great experience! Thanks Dennis Romack. When I arrived, my car was ready to go! They had it cleaned and added an oil change. Couldn't have asked for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Terence for the great review! So happy Dennis was able to take good care of you. Let us know if we can help in any way!
mr HSG CG
Dennis did a great job. The truck we originally look at had been sold but Dennis found us a better one. It passed my wife's inspection except for a step rail and he took care of that. We live about sixty miles away and on the way home she says, "When we need another vehicle we'll go back and deal with Romack" !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Arthur & MJ for taking the time to write a great review! So glad you had such a good experience with Dennis Romack! He goes above and beyond for his customers so he'll be happy to hear of your kind words. Welcome to the DeFOUW Family and we look forward to working with you again!
purchased car with Defouw has always been great
I have purchased my last 4 cars at Defouws and always have had a great experience. My last purchase was no different when dealing with Dennis Romack. He was very helpful from the beginning to end of my purchase. He continues to be very helpful when going in to get my car washed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mary, We appreciate the time you took to write a such a great review of your experience with Dennis and our Team! We appreciate your loyalty and as always, we look forward to working with you again! Best, DeFOUW Team
You must stop and ask.
We were looking for a good used car. I stopped and spoke with Dennis Romack, and left with a VERY nice car. I will not hesitate to stop and see him again when we are ready for another one. Stop and see him, I think you'll find it worth your time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! So glad you had a great experience with Dennis and our Team! We appreciate your business and look forward to working with you again!
FIND DENNIS!!
Dennis romack helped me buy a car after mine was totaled. He didn?t push me to buy anything over my budget and the whole team worked with my while waiting on insurance. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jordan for the kind words! We are so happy you had a great experience with Dennis and our Team. we are so sorry your vehicle was totaled. Glad we could help you find a new ride to enjoy. Let us know if we can help in any way.
2005 Ford Mustang GT
DeFouw provided an excellent customer experience. A minor computer programming issue was discovered shortly after the purchase and I called my salesperson Dennis Romack. They took care of the problem immediately. Great Customer Service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Steve for your business and taking the time to write us a review on your experience with Dennis and our Team. We appreciate your business and look forward to working with you again!
Price checking on a newer "used" car!
My wife Ann, and I had seen your "50th. Anniversary" add last June, and decided we'd drop by and see what was available at the time. When we got out of the car, we were met by your associate Dennis Romack. Dennis gave us a tour of the used cars on the lot at the time. We were quite impressed with Dennis and his manner of salesmanship! All said and done, Dennis wound up selling us a 14 year younger car, of which we are very well pleased!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Norm and Ann, Thank you for taking the time to write such an excellent review of your experience with Dennis and our Team. We appreciate your business and look forward to working with you again! Let us know if we can help in any way. Best, DeFOUW Team
Harry Lucas
Dennis Romack was an excellent salesman . He answered all my questions and hooked us up with a great used truck. I would recommend as a great salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Hannah for the kind words. It means a lot to us and of course Dennis. We appreciate your business and look forward to working with you again!
Quick sell
Went in to buy a used suv with trade in. Dennis Romack directed me to exactly what I wanted and I got my needed trade in value. Was a quick easy sell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Jim! So happy Dennis was able to help you find a vehicle that fit your needs and was able to get you in and out with no hassle! Let us know if we can help in any way.