Marc Miller Buick GMC

(56 reviews)
Visit Marc Miller Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm Closed
Sunday Closed Closed
New (918) 948-8668 (918) 948-8668
Used (918) 932-1514 (918) 932-1514
Service (918) 720-0981 (918) 720-0981

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marc Miller Buick GMC from DealerRater.

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Great Service At Marc Miller

They are the best, the service department meets all expectations. The facility is new and clean. A seamless experience at Marc Miller Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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lube oil filter and rotate tires.

Its easy convenient and speedy to make up an appointment We purchased from Marc Miller due to their excellent customer service. This is important when buying a vehicle. WE have recommmend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A/C repairs

I bought my car here in 08 and I have had it serviced here since, they have always treated me well. I have recommmended Marc Miller to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

Everything at the dealership is five stars. I was treated excellent here better than the dealership in my hometown of Muskogee. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Manufacturer recall

I purchased here in 2011 and continue to service my vehicle herel Facility is great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place

Love my vehicle and the service department here is great too. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Enjoyable Experience

Took Car in for mine service. The crew was responsive and delivered the car at the promised time. Ver pleased and will continue to have service work performed at Marc Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealership Responded to my inquiry; that was all

They just responded to my inquiries, but that was all

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your inquiries. Our goal is to respond to everyone's inquiries in a timely manner. However, we do not employ high pressure tactics, nor do we flood people with constant, unwanted phone messages and emails. Most of our customers appreciate this about us. May we inquire what it is that you expected from us, and we failed to do for you? Please call Steve Lahmeyer at 918-663-4700 and let us know. Thanks.

Edited review

I had previously made some negative comments but the dealership offered clarifications and made amends so I'm retracting any negative comments that I previously posted. The dealership did respond right away and it is obvious that they take social media comments seriously.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
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good used inventory and good service

bought a honda ridgeline used from Greg Cruzen nice person seems to shoot straight. happy with deal we came up with. would go back to this dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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