Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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My recent vehicle deal at Huntersville Ford involved a

My recent vehicle deal at Huntersville Ford involved a somewhat complicated lease deal. Salesman Sonny and Business Manager Ahmed were great getting me the deal I wanted. Especially Ahmed who did a great job tolerating my impatience! I love the Explorer. This was my second vehicle deal at Huntersville Ford, and I recommend the dealership highly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Stabaug, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very professional and easy to work with.

Very professional and easy to work with. Kyle and Ahmed worked with me every step of the way. Kyle even sent me a video of the f-150 after it was detailed to assist in my decision making.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Shelton and finance manager were great and efficient in

Shelton and finance manager were great and efficient in getting me into my new F150. Lauren and Rick was quick to get back to us with question prior to coming in for our purchase. Would come back to and purchase another vehicle when we are in the market again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Excellent experience buying my Bronco.

Excellent experience buying my Bronco. Friendly and professional sales and finance manager. Knowledgeable and no bull. Just straightforward business.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Amazing customer service, good deals, easy process to

Amazing customer service, good deals, easy process to purchase, fair value for trade ins. Highly recommend!!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service and no pressure.

Great service and no pressure. Very supportive throughout the entire process and got me exactly what I was looking for.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I had a great experience with Sonny at Huntersville Ford.

I had a great experience with Sonny at Huntersville Ford. Couldn't have asked for better customer service and a representative who took the time to answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

This is the first experience I’ve had at this dealership

This is the first experience I’ve had at this dealership AND the first time buying a brand new car by myself. I saw this beautiful eruption green mustang and knew I had to have it. There were two gentlemen that helped me that day; Kevin and Kyle; who made this the smoothest purchase ever. This car had just come in off the truck and they busted their butts to get everything cleaned, inspected and ready for me to take her home that same night. They went above and beyond and I’d highly recommend them. Everyone I met and.dealt with at the dealership was friendly and high energy which is great to be around when spending that kind of money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mel, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

I liked salesman a lot and they were not pushy at all.

I liked salesman a lot and they were not pushy at all.they are great to do business with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Outstanding Customer Service!

Outstanding Customer Service!!! I have been a customer of Huntersville Ford for many years. I have purchased vehicles and have had my cars and trucks serviced by them and was treated professionally and fairly on all occasions. This last occasion was different. I moved to Florida a few years ago but my daughter and son remained in the Charlotte area. On 10/10/22 my son had a severe suspension problem with his Ford Mustang and I was not able to be there to help him get back on the road. It looked like it was going to be an expensive repair that he was not able to afford it. I called and spoke to the owner Tracey Cowen and explained my concern that the car was not safe to drive and the estimate to repair was more than my nineteen-year-old son could afford to pay. Stacey was a lifesaver! He and his team prioritized the needed repairs and were able the get the most urgent repairs completed at a fair price. Stacey and his team went over and above my expectations. They treated us better than loyal customers. They treated us like family. I would highly recommend Huntersville Ford for their excellent service and the family values atmosphere they provide. At a time when it is hard to find honest dependable service... It was my great pleasure to see that Huntersville Ford puts the "Customer First" in customer service. Big Thank You to the best in the business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!