Huntersville Ford

(1,322 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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Came in for a Service issue I wasnt able to deal with on

Came in for a Service issue I wasnt able to deal with on my F150, Sydney and David once again took care of me quickly and professionally - always a pleasure and great experience, they went above and beyond - AGAIN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, thank you for taking the time out of your day to tell us about your experience. At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

staff is always courteous and knowledgeable, dealership

staff is always courteous and knowledgeable, dealership is always clean and service is always prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Outstanding Experience!!! Kevin is the Best!!!

5+ Stars! Phenomenal Experience at Huntersville, Ford in Huntersville, NC! We are absolutely loving our gorgeous new Ford Explorer, Limited Edition (Actually a 2020, with only 26,000 miles)! Fell in love with the beautiful Silver Spruce Metallic color and the Sandstone Leather Interior! Incredible features that we’re still learning! So appreciative to Kevin and the team! Kevin was the absolute best salesperson, we have ever had the privilege of working with by far! He is courteous, respectful, professional, and extremely knowledgeable! The man is a walking owner’s manual and an amazing communicator! Thank you, Kevin for making our purchase a positive and pleasurable experience! If anyone needs a new vehicle, go see Kevin at Huntersville Ford! We highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went for a 2022 Ford Bronco Sport and Flores helped me

I went for a 2022 Ford Bronco Sport and Flores helped me walk out with a brand new ride

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

I landed a unicorn!

I landed a unicorn! A customer backed out of a 2022 bronco order, and Kyle and Kevin helped me make a quick and easy purchase. Loved my experience and love, love my new bronco!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Totally professional from dealership to sales person!

Totally professional from dealership to sales person! Experience was great compared to others. Will recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Just bought a Ford from Huntersville Ford dealt with Kyle

Just bought a Ford from Huntersville Ford dealt with Kyle and Kevin great sales staff and great managers highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Huntersville Ford!

Friendly and professional staff.

Friendly and professional staff. Manager went above and beyond to assist with my purchase. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

5 Star Service

I purchased a preowned Nissan 370Z from the Huntersville Ford dealership. The Sales and Business staff were very professional and easy to work with. They made the whole car buying experience very easy. Thanks to Sameer Abdulrahman in Sales and Business Manager Eric Basiliere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Purchased a New Mustang Gt from Huntersville Ford.

Purchased a New Mustang Gt from Huntersville Ford. Clent was professional and helped me throughout the process. He answered every question I had and went out of his way to make me happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!