Huntersville Ford

(1,323 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Reviews

(1,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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I couldn't be more pleased with Huntersville Ford, I

I couldn't be more pleased with Huntersville Ford, I purchased a Ford Escape Titanium and all the Sales People especially Franklin and the Managers were so friendly and helpful. I would a vehicle from them again. RuthAnn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Huntersville Ford!

Huntersville Ford was most helpful with the ordering

Huntersville Ford was most helpful with the ordering process when I ordered and purchased my new bronco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Huntersville Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Our sales consultant Kyle, was great to work with and did

Our sales consultant Kyle, was great to work with and did not pressure us at all..He was very knowledgeable. I would definitely recommend seeing Kyle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Huntersville Ford. We hope to be of service to you again! Take care!

The best costumer service ever.

The best costumer service ever. Salesman has great knowledge of the products and services that the dealership provided. Thank you Franklin Sambrano and Erick for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ricardo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

To be honest my original interaction with Huntersville

To be honest my original interaction with Huntersville Ford was not a good one. But what I will say is Shelton White the Salesman and his management team took the challenge to assist me and help make thing better. We found the right vehicle for me and made a great deal. Thanks to the team for making the final experience a good one. I would recommend them to anyone looking to buy a Ford vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

Not enjoyable

A very frustrating experience purchasing a vehicle. It should have been easy. I was traveling over two hours, the financing was already approved, and they knew exactly when I would be there. The financing agent Eric was great and my second sales person Kevin was nice. They didn?t even fill the tank of gas, but I just wanted to leave so I didn?t say anything. I am a 60 year old customer, have dealt with a lot of car dealers, am old school ? a phone call always beats texts ? and I wouldn?t go back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

I had a great experience at this dealership.

I had a great experience at this dealership. They worked hard to gain my business and they were committed to making things right with our truck purchase. Working on getting the last issue resolved, but pleased thus far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

The dealer expeditiously closed the sale and trade.

The dealer expeditiously closed the sale and trade. Most of the work concerning this buy was done by me working directly with FMC over the last nearly two years. The one day that I dealt with Huntersville Ford went mostly smoothly and quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

2022 FORD F150 XLT REVIEW

If you need a new Ford you have to go down to Huntersville Ford, where they know how to look after you. They have good prices on their new cars....no hidden costs just discounted sticker prices. I was very impressed, considering what I keep hearing on the internet these days. I would definitely buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

We’re good about working with me and getting me to my

We’re good about working with me and getting me to my desired price point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jimmy, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!