Reviews
Great Customer service.
Great Customer service. I was greeted warmly and when i explained that i had an appointment for an oil change and a vehicle inspection I was told to wait in the customer lounge area This was very clean. when My vehicle was ready the attendant went over everything that was done to the vehicle . this was Great Customer service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I had to go 4 times to have a recall taken care of
I had to go 4 times to have a recall taken care of because they didn't have parts for my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been a Ford owner for 10 years.
I have been a Ford owner for 10 years. Brennan great mechanic. AutoNation really good service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Helped in every way they knew how.
Helped in every way they knew how. Extremely patient and kind. Will recommend to friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had a very bad experience when I bought my used F-250
I had a very bad experience when I bought my used F-250 from another dealership and was expecting another bad experience from this dealership when I went in for an oil change and transmission service. The service advisor, Jaylen Lewis, was prompt to wait on me and provided courteous, professional service. Most ppl expect expensive rates for service on their vehicles at dealerships - not so at this Autonation Ford dealership. The oil changes are part of the maintenance/warranty contract that I got when I purchased my truck, but the transmission, differential, and fuel filter services are my responsibility. I've priced these items at other automotive shops and was pleasantly surprised when I received the quote for these items from the service advisor. Autonation Ford is actually less expensive than the other quotes I'd been given and they are using genuine Ford parts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
They did a great job to ensure I was satisfied with the
They did a great job to ensure I was satisfied with the service they provided.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very enjoyable to work with.
Very enjoyable to work with. Took care of us from the time we walked in and after the sale was done. Even checked on us the following days.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Review
Jonathan was awesome. Would buy another car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ann, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Terrible!
The worst car buying experience I have ever had. Bought a brand new f150, left me stranded at 650 miles with no brakes. Got the run around at the dealership until they sent a tow truck. A week later and I have not gotten a single call from them, I have to call them every time. The service department usually doesn?t even answer, and when they do I get the run around and can?t get a straight answer as to what is going on with my brand new truck. Never even offered a loaner. Seriously extremely disappointing and would not recommend this place to my worst enemy.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Saul, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
The process was simple, quick and had zer hassle.
The process was simple, quick and had zer hassle. Definitely would recommend a friend to buy here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford South Fort Worth and we hope to be of service again in the future.