Reviews
2014 Hyundai Sonata.
Do not buy a car from them. I haven’t had my car for 6 months and it’s already having a lot of problems. I will never buy another car from them again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We would like to work towards a resolution, so if you are willing, please reach out to us at (985) 345-0321 to discuss this further.
Dealership doesn't honor it's word
Made a deal to purchase a 2018 Nissan Murano Platinum, the dealer driven car but when the car returned to the dealership from being out of town, was told the car was sold to someone else. We had numbers, they pulled my credit and the deal was waiting for the return of the vehicle. Second time this has happened to me through Bill Hood. They do not honor their word and when I requested to speak with the OWNER, Bill Hood regarding this issue, was put off and sent to the voice mail of the general manager of Nissan.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great sales experience!
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Experience
Viewed website Tuesday, very impressed with prices & available inventory. Walked in Wednesday around 4:00 pm, met salesman Donald Suir, walked around & compared SUV vehicles, met Donald again to test drive Santa Fe, & that was it. Only test drove one car- met Trey in accounting . In less that an hour it was a done deal. Returned Thursday to drive car home after meeting Donald again. With Julie 's help we again went over all the bells & whistles.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luxury care and product for base price! Happy
Staff were equal to the product. Luxury for cost of base!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly
The sales rep was friendly and not pushy which made the entire process that much easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Best.
This is the 4th vehicle that I have purchased from this dealership. They are the best, they will help you find what your looking for and make it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
Went in telling the salesman and manager I was looking to purchase 2 vehicles. Told them what I was looking for and what I wanted. They made sure they met all my needs. It was a hassle free experience. Would definitely recommend them to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience and Customer Service
Chris was an excellent sales person. He was very professional. Everyone on the staff was very friendly and care about their customers. I would definitely do business with Bill Hood Hyundai again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Helpful staff, really try to get the customer what they are seeking, made a potential stressful process pleasant, comfortable environment, reviewed car well, had everything prepared. Would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase