Reviews
They gave us a good deal and bought our car.
They gave us a good deal and bought our car. The transaction was quick and easy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
The salesperson was very easy to deal with and was
The salesperson was very easy to deal with and was willing to show me several vehicles
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Dealt with Sales Consultant Tom Perkins, extremely rude,
Dealt with Sales Consultant Tom Perkins, extremely rude, and refused to allow me to look at the numbers of the deal when I was with my friend to assist him in purchasing a vehicle. Will never recommend this dealership due to his level of professionalism. If I could give it 0/5 I would but it makes me give the 1 star.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Lance, we appreciate you taking the time to respond. The staff at AutoNation Ford St. Petersburg take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.
Great buying experience!
Great buying experience! Thank you everyone! You made it better than some others I have had to go through. I’m enjoy the Explorer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Car, friendly follow-up, and assistance in making
Great Car, friendly follow-up, and assistance in making the purchase happen. Thanks for your heap
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service advisor, the work was completed on time and
Great service advisor, the work was completed on time and to my satisfaction. The pickup and delivery service was great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We had a recall on a 2017 Focus.
We had a recall on a 2017 Focus. We brought our car in, and they had it for a week before diagnosed that it was, in fact, covered. We had nothing but trouble even trying to speak with someone. From this point, we had to wait 2 more days for the parts. Once we arrived to pick up the car we discovered they cracked our windshield. The service manager promised to order a new one and install it. We waited a week, and after not being able to speak to anyone on the phone, we returned. That prompted them to order the windshield. They told us to bring the car back Monday night, and they would install it on Tuesday. Guess what, it's Wednesday, and they car IS not done. WHAT A JOKE!!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.
I appreciate your response, but I have to tell you... it gets WORSE! We picked the car up yesterday 11/02/2023, and once again TERRIBLE!!!. The windshield was replaced and the glue used to secure it was done in a very sloppy manner. You see glue protruding along the window on the passenger side, and the headliner is not attached as it should be. This is unbelievable! It's as if they are intentionally doing this. Nobody can be that bad! Oh, and the number you gave me is only the public line, and no one ever returns my calls.
Good service and communication through the entire
Good service and communication through the entire process. Work completed as promised and on time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Ford F150 (New Purchase)
Just purchased my third vehicle from the AutoNation group. Couldn’t be happier with the low key / easy going sales process. Once I decided to purchase a vehicle, out the door in less than 90-minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
The worst service department I’ve ever experienced took
The worst service department I’ve ever experienced took my brand new van in warranty work and got it back a week later worse than before I dropped it off, I brought the van back on to other times to fix it they still couldn’t, they told me they would call me when they have fix that 8 months ago and I still haven’t heard from them
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.