AutoNation Ford St. Petersburg

(2,013 reviews)
Visit AutoNation Ford St. Petersburg
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
New (877) 205-7636 (877) 205-7636
Used (888) 530-9016 (888) 530-9016
Service (888) 698-0454 (888) 698-0454

Reviews

(2,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford St. Petersburg from DealerRater.

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Great people to deal with.

Great people to deal with.Promptly return my calls,discuss all work that needs to be done.The pick up & delivery service is a great offering

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Took in my car for loud wind noise coming from

Took in my car for loud wind noise coming from windshield. While it was there I decided to have the maintenance done of new tires, oil change and new windshield wipers. Car was at dealer for nine hours and the wind noise hadn't been diagnosed. When I asked about it, I was told that the windshield cowl needed to be replaced and I would have to come back another day. Since I had time, I consulted another mechanic (wind noise was actually gone when I picked up the car) and he indicated that it was probably not the problem. Since the issue is gone, I saved myself the extra $400+ that I was quoted. I am not going to take the car back as now I don't actually trust that they aren't trying to sell me services that aren't necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1323 to discuss what we can do to help.

Only delt with the service center so I don't have any

Only delt with the service center so I don't have any experience with the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Best service, fast and efficient.

Best service, fast and efficient. ordered me a lift home and dropped my truck off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Sara was excellent and communicated well.

Sara was excellent and communicated well. Everything requested was addressed timely and thoroughly. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent customer service.

Excellent customer service. They helped me get a part covered under warranty; saving me a bunch of money. Very honest and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

I had a great experience working with AutoNation Ford of

I had a great experience working with AutoNation Ford of St. Petersburg. They were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ProfessionL and friendly.

ProfessionL and friendly. My sales rep was terrific. Everyone I dealt with was very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very pleasant!

Very pleasant! Costumer service was the best! When I plan on buying a new car, will definitely go to Autonation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

I haven't had the best communication in the past BUT I

I haven't had the best communication in the past BUT I just recently had my car serviced and Alex was my service rep. He was great, kept me up to date on what was going on with my car and how long he thought they'd have it. Will request him moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rachel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!