Ron Marhofer Hyundai

(1,422 reviews)
Visit Ron Marhofer Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 903-9766 (888) 903-9766
Used (866) 583-7253 (866) 583-7253
Service (330) 752-0866 (330) 752-0866

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Hyundai from DealerRater.

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Great service and very professional.

Great service and very professional. Definitely going back again this summer to by my wife new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christopher, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Great waiting room area with a fairly good coffee

Great waiting room area with a fairly good coffee machine. Service department personnel are informed, friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Friendly and efficient service at this dealer facility.

Friendly and efficient service at this dealer facility. The wait time was not long at all and less time than estimated. The scheduling process was easy also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Now that’s what we love to hear! Friendly service, quick turnaround, and an easy scheduling process—sounds like a win all around! 🚗💨 Thanks for taking the time to share your experience, and we’ll be ready to keep things just as smooth next time you visit!

My fiance and I showed up with very little of a plan in

My fiance and I showed up with very little of a plan in mind so we approached the man with the best hair and went from there. Best. Decision. Ever. By far the smoothest purchase we've had and a fun trip down memory lane! Thank you Micheal B. for making the experience enjoyable! Also thank you Eddie and the Ron Marhofer family for being so hospitable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

It took 2 1/2hours to get a standard oil change.

It took 2 1/2hours to get a standard oil change. When asked what took so long they said they didn?t have the proper filter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kyle, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to Our Service & Parts Director Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com when you have a chance. Thank you, and we look forward to hearing from you.

Michael treated me great!

Michael treated me great! Got me in the car I wanted and made it to work on time! Fabulous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Johann, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. Please don't hesitate to reach out if there's anything additional we can do for you.

It's a great and honest dealership with great customer

It's a great and honest dealership with great customer service, positive attitudes and good cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

This is my 4th car from Marhofer Hyundai.

This is my 4th car from Marhofer Hyundai. Wanted to upgrade my older ELANTRA for new safety features. I wanted all wheel drive and larger wheels. Decided on a 2025 Kona. The process was quick and painless. The sales and finance people were great! I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I have bought three cars from Ron Marhofer in Cuyahoga

I have bought three cars from Ron Marhofer in Cuyahoga Falls. Michael Baldwin is an amazing sales person and will do all he can to get you the best deal. I drive over an hour to buy cars and get my car serviced there. Highly recommend you buy your next car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My sales man was AMAZING, his name is michael he got me

My sales man was AMAZING, his name is michael he got me in and out so fast and helped me find the car that fit me best. The finance manager was also great but seriously go see michael, he did me so right i can’t thank him enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Natalie, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. Please let us know if there is anything else we can do for you; we are more than happy to help!