Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Tim made this car buying experience simple and easy! He...

Tim made this car buying experience simple and easy! He made sure to reach out with all of the information I needed to make a decision, and still continued to check in with me to know when I was planning to come in to have the vehicle ready for pick up. This was huge because of the bad weather we've been having! I would definitely recommend car buying with Tim if you're in Louisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I worked with Glen Harder to put in an order for a 2021...

I worked with Glen Harder to put in an order for a 2021 Highlander Hybrid Platinum. He was extremely professional, helpful, and communicative throughout the whole process. He reached out with milestones and dates to let me know when the order was placed, when it was built, and when I could come by to finalize the purchase. I can't say enough positive things about the way this entire process and transaction was handled. I would recommend anyone to go to Toyota of Louisville and work directly with Glen Harder if they want a great car, great price, and excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim was awesome to work with!! He answered all questions...

Tim was awesome to work with!! He answered all questions and very helpful in the car buying process. He was patient with my decision but also assisted with our decision. Very happy we came to Toyota of Louisville.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience, buying my car there.. OFFERED THE BEST...

Great experience, buying my car there.. OFFERED THE BEST DEAL ON MY CAR.. Very honest and straightforward on detail and options.. Will definitely, buy my next car from Toyota of Louisville..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tim and everyone that helped us on 1/1/2021 was great and...

Tim and everyone that helped us on 1/1/2021 was great and friendly and I am so happy I chose this place to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Glen Harder made my car buying experience pleasurable and...

Glen Harder made my car buying experience pleasurable and with no pressure whatsoever. He made me feel at ease and felt he helped me decide on the right car at the best price. I was referred to Glen by a friend and I would recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Glen Harder made our buying experience awesome he was...

Glen Harder made our buying experience awesome he was very friendly and informative. Our family has bought several cars from Glen. We will absolutely return and send anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We bought a 2021 Sienna Hybrid from Glen. We had spoken...

We bought a 2021 Sienna Hybrid from Glen. We had spoken to multiple dealers, but without even meeting us, he went above and beyond to locate and negotiate the perfect can for us. The specific vehicle we wanted was not in abundance so he did work finding it. He was never pushy and always followed up with us, even after the sale. He came in on his day off 1 day early to sell us the van. We will work with Glen in the future on a car purchase. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Glen Harder is the most professional salesperson we have...

Glen Harder is the most professional salesperson we have encountered. He has helped us with vehicle purchases since 2009. Ee are loyal customers because he keeps the process simple, respects our time, is genuinely friendly, and aways makes us feel comfortable with the vehicle and the terms. Thank you Glen!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim Patillo was incredible and went above and beyond for...

Tim Patillo was incredible and went above and beyond for us in our such. He helped us to find exactly what we wanted, even though it took a few weeks of searching. Cannot recommended him or the Toyota of Louisville Team enough!!!!!!!!! They are truly amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.