Reviews
I had an appointment at 8:30am and the staff was very
I had an appointment at 8:30am and the staff was very attentive and helpful they took very good care of my vehicle. I was in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My family has purchased 5 vehicles through Tom Carr and
My family has purchased 5 vehicles through Tom Carr and his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We have always received fair deals and excellent customer service from this dealership, and I wish to thank Tom and Bill for finding the perfect vehicle for my daughter. I would give them six stars if possible for their excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were Curtis and fast with the services Short check
They were Curtis and fast with the services Short check in and short wait for them to finish
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent communication.
Excellent communication. I always understand the issues with my automobile. Very confident about any work done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is great!
The service is great! The people are so nice and you never feel like they don’t care
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin Willis is so kind and real!
Kevin Willis is so kind and real! Best sales person I’ve ever worked with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always very professional, clean , polite and quick.
Always very professional, clean , polite and quick. These folks are very efficient and organized and nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice to get service and service department very nice
Very nice to get service and service department very nice and friendly I lease my Toyota Highlander for the last 6 years would like to see the service for 3 years instead of 2 years for leasing options
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great group of people, very willing to help and get you
Great group of people, very willing to help and get you approved for a loan. Excellent service and I will be a repeat customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam Smith was great!
Sam Smith was great!. I called left a message, he git me approved and picked out the vehicle for me...I really love the vehicle and so does everyone else..All I had to do was come in and sign the paperwork unlike many dealerships, where you are there all day... Thank you Sam for making my Louisville Toyota experience an AWESOME one! ~Aretha
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car