Cookeville Honda

Very good service on my Accord. Staff was friendly and courteuos. Time in and out was about 45 minutes.

I have used the service department of Cookeville Honda since purchasing my Accord at another dealership. I have always received prompt and courteous service, well explained and reasonably priced. I wouldn’t take my Accord anywhere else!

Love love the service dept especially Justine she the greatest highly recommended She always makes sure I understand

Josh is a wonderful person. He is very helpful and knowledgeable about the service I need on my car.

This place is the best for car inspections and repairs. Every staff member is excellent and very kind, and I always feel welcomed. Especially, Matthew goes above and beyond to take care of my car. Thank you!

Fast and courteous service. Any recommended service was reviewed with me and my consent obtained.

A few weeks after I bought my vehicle in April, I took it back because the transmission was slipping and the 4WD light came on consistently. I was told they couldn’t find anything, so I kept driving it until Feb 20 when it would not accelerate or brake properly. It needed a transfer case. $2300.00. This should have been caught even before the Jeep was for sale on the lot or the very least when I took it back to the garage. I feel like someone dropped the ball. I will give credit to Jacob who listened to my concerns and did lower the end cost for me. Nick was very professional and helpful also. Still this was an unexpected financial burden for me that could have been avoided.

Great service from Josh and Michael. Their knowledge of the Honda vehicles far exceeded any other car specialist I have dealt with in the past. They both made buying our Pilot much easier than expected. Very happy.

Service department was very hard to deal with. Was presented with rude attitudes during every step of the process. Will most likely never return.

Service was great! Wish they opened earlier, like around 7:00 am. I thought I was doing good to arrive a few minutes before 7:30, but they did not open a minute before 7:30, even though there was already a line of cars waiting outside the door.