Cookeville Honda

(414 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Not only was all staff encountered courteous and

Not only was all staff encountered courteous and accommodating to myself but my partner as well. The time it took to find what I was needing and work towards it felt like no time at all. Definitely looking forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wrong parts were received.

Wrong parts were received. Had to reschedule, staff were very professional. Looking forward to next visit. Thanks 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman Dan and the team at Cookeville Honda got me

Our salesman Dan and the team at Cookeville Honda got me into the vehicle I wanted. There was no hassles or trouble getting a good deal and they went the extra mile to make it a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They always work with a time for me to come convenient to

They always work with a time for me to come convenient to me. Everyone is very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and friendly.

Very helpful and friendly. Love love so nice very thank you for everything good bye

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone we encountered was very friendly and helpful.

Everyone we encountered was very friendly and helpful. We were shopping for a car and our salesperson was very patient and not pushy at all. We did end up purchasing one of the two cars we were considering. We're very happy with our car and the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were fast and professional!

They were fast and professional! I will definitely be back when I need car service! Thanks Honda!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Obsolutely the worst alignment shop I have ever been to

Obsolutely the worst alignment shop I have ever been to told me I needed thousand dollar repair for one nut he couldn’t get freed didn’t finished job changed $130.00 dollars I loosed nut within 10 minutes with no special tools will never be back the same for any one I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very helpful.

They were very helpful. Bernie helped me with both looking and purchasing a car. They looked for vehicles at other dealerships outside of Cookeville to help me and after they found out my car would not be there that day they gat me a loaner car until my car came in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The wait was longer than I wanted.

The wait was longer than I wanted. But they had refreshments and snacks so I can’t complain. Josh who waited on me was super nice and informative. I truly do love Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.