Cookeville Honda

(414 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Personnel are always friendly & very knowledgeable of

Personnel are always friendly & very knowledgeable of their job. They are fast and efficient on repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and competent, service personnel.

Friendly and competent, service personnel. My repairs were completed timely and satisfactorily. Waiting area was clean and we enjoyed the snacks,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took our 2015 Honda Accord Sport in for our 15% oil

Took our 2015 Honda Accord Sport in for our 15% oil service. Matthew was our Service Rep & was great to work with. He was very cordial, professional, provided updates as to our service (and is a Bills fan-huge plus!). Will definitely bring our vehicle back to Honda in Cookeville & get with Matthew when our next service is due.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have a pleasant experience when bringing my car

I always have a pleasant experience when bringing my car to Cookeville Honda for service. Scheduling an appt is always easy and everyone is always helpful,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always a very professional staff.

As always a very professional staff. Process for the recall was seamless and timely. I recommend the service depart

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had an appointment and arrived on time.

Had an appointment and arrived on time. Service manager greeted me and proceeded completing paperwork. The service manager said it would take about two hours to complete. My vehicle was returned in 1 hr and 55 min later, as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are quick.

They are quick...and they helped out immensely....Even though I have a Chevy Impala they did excellent service with us...I would recommend them to anybody ..plus they are open for service on Saturday which I'm impressed with....thank you Honda of Cookeville....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service we got was subpar.

The service we got was subpar. They didn’t even fill our wiper fluid. We will likely choose another dealer in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service on vehicle was done in a timely manner.

Service on vehicle was done in a timely manner. Personnel were very friendly. Satisfied with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very quick courteous service.

Very quick courteous service. Techs and all of the people there are super nice. And we love dealing Dylan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.