Cookeville Honda

(415 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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excellent service

I recently went to another car dealership an was very unsatisfied. when i came to cookeville honda, mark webb took very good care of me an got me into the car of my dreams. A BMW. Thank you Mark and Cookeville Honda. I will recommend you to all my family and friends...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words and recommendation, Sheila! We are so happy you got the car of your dreams.

Wonderful experience

zac dale has been a wonderful sale person to us he haves always took the time out to explaine to us this is are 3rd car for him we tell everyone about him in cookeville honda tenn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for the feedback, britt! It is loyal clients like you that help build such a strong family atmosphere at our dealership.

Cookeville Honda.....Five Star Dealership!

I bought my Honda Accord from Cookeville Honda....thank you Jeff Cessna ! I love it. An awesome car and and awesome dealer! Everyone there is so kind and helpful. The facility is clean and they have a comfortable waiting area with refreshments for the customers and a play area for small children. Everyone there is so kind and helpful. A big thumbs up to Joshua Savage in the Service area. I bought a used car and it needed a line on the air conditioner, which Jeff told me it needed as soon as I inquired about the car. . Jeff Cessna said they would take care of me...And they did! Thanks Jeff, Josh and all you other great people at Honda!!!!!! A Five Star Dealership with Five Star Employees !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Lisa! This is exactly how we want our clients to feel when working with us. We are so happy you love your new Accord!

Fantastic Experience

good friendly service...everyone was helpful and very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the feedback, Angelica!

Great Service

Zac Dale is the very best employee they have, not only an asset but essentially the backbone of the entire business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the stellar feedback, Colby!

HAPPY CUSTOMER!

I recently purchased a new accord From Cookeville Honda. The salesman, Cory Dawson, was excellent in helping me find exactly what I wanted. The finance manager, Jacob, was also a huge help in getting me the right price/payment to fit my tight budget. I would recommend anyone in the market for a new car to go to Cookeville Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and feedback, Steve-O! We are thrilled that you had such a great experience with us.

GREAT DEAL

MY WIFE AND I JUST GOT A NEW HONDA ACCORD FROM COOKEVILLE HONDA, THIS IS OUR FIFTH HONDA AND OUR FIRST FROM COOKEVILLE HONDA. WE HAD A GREAT SALESPERSON HIS NAME IS JASON SCOTT HE WAS THE BEST. WE WILL ALWAYS BUY FROM COOKEVILLE HONDA FROM NOW ON. THANK YOU JASON SO MUCH!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Joe! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again.

GO SEE JASON SCOTT

JASON SCOTT IS THE BEST SALESPERSON I GOT A GR8 DEAL ON A NEW CRV!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the feedback, KIM76!

Great service

My family and I came in looking for a family size vehicle (we prefered a bigger vehicle) but our salesman made us a good deal on this one we couldn't let it pass! Zac Dale was courteous and answered all of our questions we got a little higher payment than we really wanted but we had been looking so long we decided to buy! The other dealerships we went to didn't want to give us options it was like they didn't want us to buy the vehicle we came to look at! Zac let us pick out what we wanted and gave us plenty of options too! Even the sales manager Mac came out and talked to us and said if we ever needed anything to call him directly! All in all a great experience and will do all my business with Cookeville Honda with Zac and Mac!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Carrie! This is exactly how we want our clients to feel when working with us. We are so happy you had such a positive experience with us.

Wonderful experience

Mack was fantastic at helping us get our new Honda. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you and we look forward to seeing you again!