Cookeville Honda

(415 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Always friendly, helpful people.

Always friendly, helpful people. They gave a nice waiting area for you. Very clean dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly people.

Very friendly people. Several people offered me a drink while I waited for my van even though there was a huge selection I could have gotten for myself. They couldn’t figure out the problem in my van so they quickly gave me a loaner. Fast, easy and I wasn’t price gouged.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was the best experience I've had.

It was the best experience I've had. Didn't have to sit all day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely the best!

Absolutely the best! Everyone is so helpful. Quick to get you in and out. They have free snacks and tvs for you while you wait. No better place to go period!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always like working with Josh Savage, I feel he’s honest

Always like working with Josh Savage, I feel he’s honest about the cars needs, always gives great service and has me in and out promptly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Met Josh great guy.

Met Josh great guy. I live in ATL and Josh gave me a great description of the vehicle, provided video. Very cool to talk to, was not pushy in any way. Ask for a discount he got one for me with no hassle, every dollar you can save buying vehicles these days are worth it. Josh went above and took pride in what he does by making sure everything was ready when we arrived for pickup. My next vehicle I will definitely call Josh for his inventory or input on what I’m looking for. Great staff, everyone was very friendly. Felt like we had been there before it was comfortable. Can’t say enough. Great place to buy a vehicle!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They do a great job.

They do a great job. Get you in and out quickly. Purchased several cars from Cookeville Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you to Matthew Webb-service advisor did an

Thank you to Matthew Webb-service advisor did an outstanding job and the hospitality and professionalism the service department showed and forgot the service technician name-mechanic thank you for a fine service job Will return for future issues and oil changes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dillon is great to work with!

Dillon is great to work with! Would highly recommend him to anyone who is in the market to purchase a Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman was helpful. Everyone else acting like I was a...

Salesman was helpful. Everyone else acting like I was a bother. Maybe it was because I was a cash customer and they couldn’t up sale me on all the gap insurance and extended warranties. I haven’t received a follow up call from anyone at the dealership. I drove an hour and half to get to the dealership. If I hadn’t really liked the vehicle, I would have walked out.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.