Toyota of Murfreesboro

(1,047 reviews)
Visit Toyota of Murfreesboro
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (615) 692-1759 (615) 692-1759
Used (615) 692-1616 (615) 692-1616
Service (888) 325-0133 (888) 325-0133

Reviews

(1,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Murfreesboro from DealerRater.

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Toyota of Murfreesboro has been my go to for vehicles and

Toyota of Murfreesboro has been my go to for vehicles and where I recommend to anyone who asks and here is why: Excellent Customer Service, My go to Car Salesperson is Matthew Breaux. He goes above and beyond for his customers and return clients. He is trustworthy and if anyone can make the deal happen, he can. He is polite and honestly cares about the needs of who he is working with to get them the best vehicle possible. Lastly I have to mention, Toyota of Murfreesboro has an incredibly good financing department and they will work hard to make sure you get the best deal possible. You truly cant go wrong and their inventory is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Denise, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. We are always more than happy to assist you if anything else comes up. Take care!

This was my first vehicle purchase in 30 years.

This was my first vehicle purchase in 30 years. A lot has changed since then, but sales consultant Mathew Breaux made my experience easy and painless. He listened to my needs and my budget and pulled together several vehicles that met my criteria. He is extremely knowledgeable about many makes and models of vehicles and has a pleasant demeanor and a no-pressure sales tactic. Toyota of Murfreesboro is a super clean facility with tons of reasonably priced used and new vehicles to choose from. The other staff I encountered were very friendly a well. Thanks again to everyone. I highly recommend Matthew Breaux and Toyota of Murfreesboro for your next vehicle-buying adventure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for taking the time to leave a review for us at Toyota of Murfreesboro. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Murfreesboro!

Great experience with Andrew the service advisor.

Great experience with Andrew the service advisor. He was very friendly and knowledgeable. He even helped me with knowledge about a future repair I am looking to make.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Todd, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

I asked to check my Air pressure they don?

I asked to check my Air pressure they don?t check it and it?s below 20, Even no wash the car After service,The service is very Disappointing if they have any problem with washer they should not take the appointments . It?s really disappointing me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ram, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Toyota of Murfreesboro. We would like to make this up to you, if we still can. Please reach out us at (615) 278-9715 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

Paul Smith got my vehicle in and my rear brakes replaced

Paul Smith got my vehicle in and my rear brakes replaced in a timely fashion. He informed me on everything that was being done with my vehicle and the cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you so much for your kind words about your experience here at Toyota of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Coupon was misleading.

Coupon was misleading. Service is very much overpriced. Will not go back for this service in the future. My wife felt they took advantage of her inexperience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steve, we regret to hear that you had this experience with us. We would like to try and turn your experience around. When you have a chance, please reach out to us at (615) 278-9715 and we will do our best to make this better.

Fawaz worked really hard to make sure I was aware of the

Fawaz worked really hard to make sure I was aware of the issues with my repair and even came in on his off day to provide great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Murfreesboro. We hope you have a great day!

Nike Byrd was excellent and very helpful!

Nike Byrd was excellent and very helpful! Awesome experience overall! A thorough inspection of my car was completed and repairs completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bill, we're glad to hear our staff took such great care of you! Here at Toyota of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Adeeb Sultan was a superb associate to work with.

Adeeb Sultan was a superb associate to work with. The most stress-free, enjoyable car purchase I have ever had! Will definitely do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jeffery, we are pleased to hear of your experience with us here at Toyota of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

The service department at Toyota of Murfreesboro is

The service department at Toyota of Murfreesboro is always excellent. I am always treated well and they take very good care of my car. Great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Terri, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!