Reviews
I have been bringing my Tacoma here since moving to TN.
I have been bringing my Tacoma here since moving to TN. They have exceptional service. Nike Byrd always gets me taken care of quickly and keeps me updated. Facility is great everyone is personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your kind words about your experience here at Toyota of Murfreesboro. We try every day to satisfy our customers, and it’s always nice to know when we succeed.
I was there on Wednesday, and Nikie or Nickie took care
I was there on Wednesday, and Nikie or Nickie took care of me, she was very short with her response and help, she seem like in a rush and kinda of upset. My car was done in 30 minutes for oil change and later on the day it was making weird noises, my husband check and the oil was all over inside the car, it was very disappointing and not very happy with the service. I also did not get the complimentary car wash like I said the whole experience felt rush and not put together for my satisfaction as I have always received. Nickie sure did not make the experience any better.
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- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Aliamny, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
I really was only about 1/2 way down on the tires, but
I really was only about 1/2 way down on the tires, but the buy 3 & get the last tire for a buck was too good to pass up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Nettye, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Great service xxx.
Great service xxx. Xxxxx xxxxx cxxxx xxxxx xxxx xxx xxxx xxxx xxx xxxx xxxx xxxx xxx xxx xxx xxxx xxxx xxx xxx xxx xxxx xxxx
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christine, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Every thing went perfect and all people are kind , they
Every thing went perfect and all people are kind , they finish the service in almost one hour that was good and they till me all recommendation for my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Philopos, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The service advisor was rude and hateful.
The service advisor was rude and hateful. I have been coming to this facility for 10 years. I told her when want the tire rotation was done in a 1:05 mins. I wouldn?t use her again .And, she said she didn?t care if I used her or not. Then she said if you don?t want to wait 2 1/2 hr. You can go somewhere else. I sure this followed up in service will not be responded too.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
It took me a little while to find you as your last name here was incorrect. I have left a message for you also. I look forward to speaking with you on this matter.
They went the extra mile to complete on time with
They went the extra mile to complete on time with quality. Great follow up with a question after service. Great services every time I?ve been here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, thank you for your kind words and this wonderful review! We hope you have a great day!
They are Courteous, completing my service in a timely
They are Courteous, completing my service in a timely manner. I feel am getting my money?s worth. Will go to them for all my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Sharon, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Needed several service items, oil and brake fluid change,
Needed several service items, oil and brake fluid change, new tires, alignment, etc. Work was completed sooner than estimated. Cost as estimated. Very pleased with this service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Thomas, we are very happy we could provide you with a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Beautiful dealer and very prompt and professional
Beautiful dealer and very prompt and professional service I was given a list of repairs and services needed with the ability to decline or accept them. Each had the price to replace or service, I liked this concept very much. The service representative was so helpful and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Alene, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.