Toyota of Murfreesboro

Not exactly safe right now inside during a pandemic. Lots of unsafe practices: no social distancing at checkout, masks not a requirement, & no updated way to check out & review services online or app. Also wish there was an area outside that might have some space heaters and seating while waiting for your car if people inside refuse to wear masks. It stinks because the work quality is excellent.

Highly pleased with them. This is the 4th vehicle I've bought off them. They've earned my loyalty and I plan to go back.

I love Toyota of Murfreesboro. I had a great experience three years ago when purchasing my vehicle. I have been having it serviced there since I purchased it and the service has been wonderful. The staff is very friendly, the waiting area is clean and inviting, and the technicians are excellent. Highly recommend Toyota of Murfreesboro.

Matt was awesome to deal with!!! and price was the best I could find! I would highly recommend this dealership. Very happy with my purchase experience!!!

My buying experience was excellent with Toyota of Murfreesboro. My salesmen Will went out of his way to making the purchase perfect. They even let me borrow one of their giant bows to make my Christmas gift perfect.

One of my best car buying experiences ever! Excellent selection of vehicles along with friendly, knowledgeable and professional staff to get you in the vehicle you want

great service once I got there , The big problem was getting the appointment , I called at least 3 times , no body returned my calls , went on the web sight and the chat room , explained my problem , she promisted to get back to me the next day , I gave her my phone number and e-mail address , no one got back . Called my salesman and asked if the service dept was no longer ? he had some one call right away

Do not buy the service plan , whatever you do!!! We bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three trips you take your car in. The other two visits are them trying to sell you parts. Every time. We recently purchased a set of tires ( I know dumb move , but it was already there on a “service visit”) After spending 700$ on the tires we returned on our next visit to find the car (at about 60k) needed an alignment. Needless to say I was peeved that a new set of tires didn’t include at least one alignment when purchasing tires from THEM . So I called the sales manager , service manager , parts manager and finally the owner . Upon speaking with him he assured me they didn’t upsell or partake in crooked practices, fine . We had the alignment done and are nearly out of the “service plan” , well we went in yesterday (5000 miles after the alignment) and they tell us we need another alignment. This 4 runner is my wife’s and has never seen mud , dirt or off road, it runs highway 231 every day , a 20 mile round trip , 5 days a week , yet somehow there is always something that needs repair, according to the dealer. We were also told we need a transmission flush, a brake line flush ( yeah I know) and a new battery on this visit. Needless to say , WE ARE DONE. We won’t be bothering to return for the final two pre paid oil changes as this dealership is toxic. You will wait at nauseam for your car to be serviced , expect at least 2 hours , minimum. Trying to reach someone? Good luck , it took anger, profanity and multiple calls and voice mail to ever get a reply. In short Toyota is great , I plan on buying another , but I would never give this dealer my business. As soon as you are in “the plan” they no longer care , so at the very least avoid their “plan “ it’s a horrible trap/scam , go get your oil change elsewhere, I implore you . SAVE YOUR MONEY, SANITY AND TIME ,AVOID THIS DEALER AT ALL COSTS !!!!

Do not buy the service plan , whatever you do!!! We bought our 4 runner here 3 years ago and made the mistake of purchasing the extended service plan. This plan is basically a oil change every three trips you take your car in. The other two visits are them trying to sell you parts. Every time. We recently purchased a set of tires ( I know dumb move , but it was already there on a “service visit”) After spending 700$ on the tires we returned on our next visit to find the car (at about 60k) needed an alignment. Needless to say I was peeved that a new set of tires didn’t include at least one alignment when purchasing tires from THEM . So I called the sales manager , service manager , parts manager and finally the owner . Upon speaking with him he assured me they didn’t upsell or partake in crooked practices, fine . We had the alignment done and are nearly out of the “service plan” , well we went in yesterday (5000 miles after the alignment) and they tell us we need another alignment. This 4 runner is my wife’s and has never seen mud , dirt or off road, it runs highway 231 every day , a 20 mile round trip , 5 days a week , yet somehow there is always something that needs repair, according to the dealer. We were also told we need a transmission flush, a brake line flush ( yeah I know) and a new battery on this visit. Needless to say , WE ARE DONE. We won’t be bothering to return for the final two pre paid oil changes as this dealership is toxic. You will wait at nauseam for your car to be serviced , expect at least 2 hours , minimum. Trying to reach someone? Good luck , it took anger, profanity and multiple calls and voice mail to ever get a reply. In short Toyota is great , I plan on buying another , but I would never give this dealer my business. As soon as you are in “the plan” they no longer care , so at the very least avoid their “plan “ it’s a horrible trap/scam , go get your oil change elsewhere, I implore you . SAVE YOUR MONEY, SANITY AND TIME ,AVOID THIS DEALER AT ALL COSTS !!!!

Awesome job, professional and reasonably priced. Multiple coupons available. Picked my car up for the service. Kept me informed about status of repairs. Thank you