Nissan of Rivergate

(744 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30pm–8:00pm 8:00am–1:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 485-6143 (877) 485-6143
Used (877) 485-6149 (877) 485-6149
Service (833) 918-6102 (833) 918-6102

Reviews

(744 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Rivergate from DealerRater.

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Excellent

I pulled onto the lot and was immediately greeted by JT with a warm smile. He asked if he could help me I told him what I was in the market for. He immediately directed me to the pre-owned lot., showed me the vehicle I was interested in and asked ,do you wanna take it on a test drive?" From that point on it was smooth sailing, I was directed to Zach, who handled my financing and I was driving off the lot in a my vehicle in 2 hours. Very impressed with the professionalism and customer service given to me at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!

I bought a 2012 Nissan Rogue from Nissan of Rivergate. My salesperson Zach Nguyen is very friendly, professional and knowledgeable. Overall car buying experience was pleasant and satisfying.During the car purchasing also interacted with Hunter Geis and Rodney they are very friendly and Service department is also good. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

used car purchase

Austin was very helpful, I will use him again, he was vey knowledgeable, we test drive several cars before we found the right one, great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Respectful, courteous, professional,.

Consistently treated well and we are extend good and prompt service. We let the sales person know what we wanted and goals and price point. We narrowed our search and got down to business. Didn't spend and inordinate amount of time going through the hoops of some of the more traditional auto sales...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Folks at Rivergate

I just want to thank the crew at Rivergate for being such a joy to work with. Everyone was very friendly. Everyone kept a smile and there was a good atmosphere of laughter and cutting up to go along with their professionalism. Austin was pleasant to work with. He was energetic and understood my needs. At the end of the day I told myself I wasn't going to purchase but I did. I didn't even feel like I bought a car. See Austin (Blonde Slicked Back Hair)!!! Thank you Rivergate! I love my Altima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

We came to look at a particular car and do a test drive of it. When we got there, Austin helped us. He was very knowledgable about the features of the car and really worked with us to help meet our car needs. Thanks, Austin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A GREAT EXPERIENCE

I just bought a 2016 Altima. My second car from Nissan of Rivergate. The service dept. is exceptional - Betsy will never steer you wrong... no pun intended. Nikki in sales is the best sales person I have ever dealt with. No pushing and very sincere and honest. She is helpful and knowledgeable and truly works for the customer. I recommend her and the team she works with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience!

Our salesperson Austin helped my wife and I with the purchase of a new Pathfinder. He seemed very knowledgeable about the vehicle and really helped us with all available incentives. Pleasant experience overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleased with my experience @ Austin Tittel

I dealt with the salesman Austin Tittel & he was pleasant *& informative when I talked with him. I do not purchase a new vehicle often &* felt a little dingy BUT he figured it out. He answered my questions as well as seemed to figure out what I was looking for from what I was telling him. Being extremely cautious to spend the $$$$ I was glad HE was pleasant to deal with. I was GLAD he did NOT pressure me *& extremely GLAD HE could show me what I was looking for. The other staff I dealt with were pleasant as well. Sincerely, Eric

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tittel with the Bomb Car Sale tho

Austin Tittel valued me as a customer. He gave good information of the car and helped us make a great choice. Had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.