Dale Earnhardt Jr. Chevrolet

(698 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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This was a very great experience Mr Will Smith was

This was a very great experience Mr Will Smith was friendly professional and high spirited made me feel like family 💪🏾💪🏾💪🏾💯💯💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sweetjamesjonz, we're happy you found our staff to be so supportive during your experience here at Dale Earnhardt Jr. Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Will Smith was an amazing person to work with.

Will Smith was an amazing person to work with. Any questions we had he was more than willing to answer even if it meant asking another person. I truly felt like he listened to my wants and needs with no hesitation. If you want a personable experience with good hearted intentions I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ksshull15, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Easy transactions on my 25 Trax.

Easy transactions on my 25 Trax. Recommend anyone to come and purchase a vehicle from Will Smith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rtharh, thank you so much for your positive comments about Dale Earnhardt Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Alex Koonce and Julius Jiminez took care of us from start

Alex Koonce and Julius Jiminez took care of us from start to finish. Came in for one car and left with two.....will be using Dale Jr Chevy for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dkeene, thank you for your kind review; we are happy to pass along your comments to the team here at Dale Earnhardt Jr. Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Teresa is great wonderful job working with her.

Teresa is great wonderful job working with her. She never fails me always up and front

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Madison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet.

Will Smith was so helpful and great to work with!

Will Smith was so helpful and great to work with! Made the whole process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike, we strive for 100% customer satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was assigned to advisor Christopher Smith and he worked

I was assigned to advisor Christopher Smith and he worked with me and got us in and out on a good timing. Everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Alicia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Will S.

Will S. is great, patient, and friendly. Worked with me for 2 days to find the right car for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Diamond, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Good luck on buying a vehicle from them.

Good luck on buying a vehicle from them. Once you drive off the lot no one wants to help you. This the second truck I have bought from them . I waited 48 days to finally get the paperwork at the license place . Now my second truck , same thing. It’s been 41 days and no paperwork. Temporary went out 11 days ago. Talked to Landon in the finance department . He has told me 3 times in the last 11 days he would overnight me a temporary tag. Been lied to 3 times . Also the thumb drive he gave me on the paperwork was blank. Yes you got it . Was told he would print out the paperwork and put it with the temporary license. Yes , I’m still waiting. If you buy a vehicle from these people , you better hope you have no problems. Because this dealership is the worst dealership I have ever felt with in my life. I’m 72 and retired but have bought many new Chevrolet trucks in my life. I’m sure once they read this they will put the same response that all the other bad reviews have. But will they really do better ? From the reviews I have read here no. All they want is to sell you a vehicle act like they care but all they do is lie to people. Someone really needs to turn them over to the bbb . Please think twice before buying from these pliers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please reach out to us at (850) 270-1463 when you can so we can address this situation directly. Thank you and have a great day.

Steven Smith is the BEST!

Steven Smith is the BEST!!! We had an appointment for Friday but we came in 2 days early. He got right to us and we’re walking out with a new vehicle in just over an hour!! Go see him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jacqueline, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!