Maita Subaru

(271 reviews)
Visit Maita Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (916) 265-2350 (916) 265-2350
Used (916) 473-2629 (916) 473-2629
Service (916) 993-5703 (916) 993-5703

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Maita made the entire purchasing experience easy.

Maita made the entire purchasing experience easy. I worked with Mason in online sales. Mason kept me informed about my car order and took steps for me to complete items ahead of the pick up date so delivery would go as smoothly as possible. Pick up was on Christmas Eve and we were out in 2 hrs and 15 minutes. A record for a new car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this wonderful feedback! We're happy to hear Mason took great care of you throughout your purchase and we hope you're enjoying your new vehicle. Thanks again for your business, from all of us here at Maita Subaru!

Maita made the car buying experience simple and

Maita made the car buying experience simple and enjoyable. The staff was friendly, informative and knowledgeable. Absolutely will recommend to a friend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was a pleasure having you visit us here at Maita Subaru and we hope we have the opportunity to work with you again in the future. Take care!

I pull up in the bay and staff come out immediately to

I pull up in the bay and staff come out immediately to get my Outback on its way for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It makes us happy to hear that your visit to our service center went so well! Thank you for trusting Maita Subaru with your Subaru Outback!

Very easy process.

Very easy process. I worked with Ben Rios and he was excellent. Levi Whittaker made sure I understood how everything, inside and outside, worked in my new car. Electronics can be tricky. I am very happy with the entire buying process and love my new Forester Wilderness. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Camila, we're so glad Ben & Levi had the opportunity to assist you with your beautiful new Forester Wilderness! Thanks for trusting Maita Subaru with your business and please don't hesitate to reach out if we can be of service again in the future!

Love my new Subaru crosstrek

Best buying experience I have ever had !!! Love my new Subaru crosstrek awesome staff !!! Thanks Samantha for all your help very professional made my buying experience absolutely perfect all the staff great!!!! Thank u Vanessa Brian jiminez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Vanessa! We're glad to hear that Samantha could assist you. We hope to see you back! -Maita Subaru

Evaluation of Maita Subaru

In and out smooth! Customer accommodation excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

This is what we love to hear, Tim! We look forward to seeing you next time at Maita Subaru!

Great Service

Quick and efficient service! Friendly staff members! One recommendation: Set tv volume in waiting room to mute and use closed captions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Mackey! We're glad to hear that your visit with us here at Maita Subaru was such a positive one. We hope to see you back!

I regret buying my Subaru here.

I regret buying my Subaru here. It wasn't easy and stress free process. When it comes to numbers they don't like to negotiate even putting high Dp. After all the xx, it took them an hour to deliver the car. Following day wash the car and I found 5inch dark scratch stain tried to polish but won't go away. I didn't call the dealer cause hated dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to talk with you. Sam Cobb - General Sales Manager - 9164868500

They are all so very nice and helpful.

They are all so very nice and helpful. Very pleased with all my service there at Maita Subaru. They go the extra mile for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to have you as a Maita Subaru customer, Ava! Thank you for leaving us such a great review!

Service has always been prompt and the service personnel

Service has always been prompt and the service personnel always keep me informed about my car. And I appreciate that they run it through the car wash for me! Good quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! Glad our team went above and beyond for you! -Maita Subaru

Consumer response

I’ve been back to the dealership three times for regular maintenance appointments and the service has always been great. They genuinely seem to care about the needs and concerns of their clients.