Maita Subaru

(271 reviews)
Visit Maita Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (916) 265-2350 (916) 265-2350
Used (916) 473-2629 (916) 473-2629
Service (916) 993-5703 (916) 993-5703

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service department at Maida Subaru provides excellent

The service department at Maida Subaru provides excellent service and everyone who works there is friendly and competent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you trusting our service center with your vehicle! We look forward to seeing you again! Thank you! - Maita Subaru

Everyone is always professional and answers all of my

Everyone is always professional and answers all of my questions and concerns. I have been peased with the work. Employees go above & beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 stars! We look forward to seeing you next time at Maita Subaru!

Price is a little high compared to other SRX models I

Price is a little high compared to other SRX models I looked at on line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hello - thank you for your review. We wish you the best of luck with the rest of your search.

I have my 2019 Subaru serviced exclusively at Maita.

I have my 2019 Subaru serviced exclusively at Maita. It really costs me no more to use the dealer for regular maintenance and at this dealership I am treated extremely well. Recently my service advisor Bert, went the extra mile for me in getting some extra estimate work done. It's how you are treated that makes all the difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your 2019 Subaru vehicle! We are glad that Bert helped make this a great experience for you and look forward to your next visit! - Maita Subaru

I love Maita Subaru and their staff (Mat).

I love Maita Subaru and their staff (Mat). I really trust that they have my best interest and safety in mind. This was the first time I received a rental car . The rental assistant was amazing too. I will definitely buy my next car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in the Maita Subaru team! We're grateful for your continued support and look forward to assisting you with your next purchase. Take care and thanks again!

Billg

Selection was limited on the Forester that we chose but sales dept was very helpful and we got what we were looking for. Our revisit to go over features of our new car was great. Levi was spectacular.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Bill! We're honored to hear that Levi and the rest of the crew here at Maita Subaru could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

Maita is by far the best dealership in Northern

Maita is by far the best dealership in Northern California. They provide such excellent service that I drive all the way up to Sacramento even though I live in Oakland. The attend to every little detail with friendly and kind employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal business! We appreciate you making the trip from Oakland to Sacramento to work with our team here at Maita Subaru and we look forward to seeing you next time. Take care and thanks again for your support!

Excellent service and concern for the customer's welfare

Excellent service and concern for the customer's welfare and driving needs. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our privilege to serve you! Take care and thanks for your business, from all of us here at Maita Subaru!

They never got back to me regarding the inquiry I made

They never got back to me regarding the inquiry I made for the 2021 Subaru Legacy they were selling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. I'm sorry your inquiry was never responded to and will make sure the situation gets looked into with our team. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Sam Cobb - General Sales Manager - 9164868500

service

service was fast 35 minutes i was disappointed that they did not wash the suv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Joseph for stopping by to leave Maita Subaru a wonderful review!