AutoNation Toyota Gulf Freeway

(2,258 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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They have fantastic customer service, are very

They have fantastic customer service, are very knowledgeable, and take the time to answer your questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

nice costumer service they help me out we all i need ta

nice costumer service they help me out we all i need ta day to do my servis on my tacoma

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

excellent professional service for your toyota.

excellent professional service for your toyota. people with a cordial treatment towards the client and a comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

They were friendly, but they told me that my wait time

They were friendly, but they told me that my wait time would be about 15 minutes and it took 1 hr. Then when the people from the shop brought my car back, the guy who was helping me started talking to a customer for another 10 minutes, while I was right there waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

Very professional and easy to work with, makes car

Very professional and easy to work with, makes car experiences stress less easily and manageable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Always great at taking care of my Toyota RAV4.

Always great at taking care of my Toyota RAV4. Personable and professional, they're excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Adan Rios

The sales person Julian did excelent Job and made me welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Adan, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Service

Lack of professionalism and communication . My vehicle was ready for pickup and and the service advisor didn?t bother to tell me after walking in front of me various times. I?m hoping that person was just really busy that day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

Service department review

Came in to get my engine light checked out. Adam did a great job and so did David. Both helped me out with my vehicle and got the job done within a couple of hours. Thanks a lot guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Gulf Freeway

Camry Service at Autonation

Exceptional service. I really liked the video of my car on the ramp whilst explaining what was done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ronnie, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!