AutoNation Toyota Gulf Freeway

(2,258 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
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2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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Great service and great price love the schedule plan I

Great service and great price love the schedule plan I will be back with my other car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

When attending my service appointment, I initially

When attending my service appointment, I initially reserved my appointment online. This resulted in my services being extended (the products for my vehicle were not readily accessible). However, Jose still made sure that my vehicle was properly taken care of. With the attentiveness of the Service Manager David, he immediately checked in with me following the completion of my services. He provided a thorough explanation of the delay, and made sure that the matter of my wait was resolved. David and Jose displayed true professionalism, proper communication, and great team work. I highly recommend reaching out to them during your next service appointment and will definitely be back in contact soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Gabrielle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

The service adviser was courteous and prompt.

The service adviser was courteous and prompt. The technician though over pressured my tires 40 in back and 41 in front. I observed the pressure when leaving the dealer while tires were still cool.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Garyorr, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

I brought my vehicle in for maintenance.

I brought my vehicle in for maintenance. The process was efficient and painless. My vehicle was ready before the estimated timeframe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Friendly professional staff who make sure your needs are

Friendly professional staff who make sure your needs are taken care of as quickly as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I really enjoyed my experience at this Toyota dealership.

I really enjoyed my experience at this Toyota dealership. Abid Messiah was very professional, helpful. We were In and out quick with our amazing purchase. Most definitely recommend this dealership and our helper Adib Messiah. Thank You Kyle and Walter Bell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Toyota Gulf Freeway. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Service was great and Pablo definitely knows how to take

Service was great and Pablo definitely knows how to take care of the customer and answers all questions with great knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I liked the excellent service from the person who took

I liked the excellent service from the person who took care of me and the speed with which the service was carried out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Ninci

Wonderful staff, fast service No appointment needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ninci, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Anita V

Very satisfied customer service. I did the oil change and got suggestions for other parts that needed to change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anita, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.