Reviews
I had a fantastic car buying experience thanks to Jim...
I had a fantastic car buying experience thanks to Jim Glasner. He really went out of his way to get me the very best deal and to ensure that I was completely satisfied. I would absolutely encourage anyone looking for a car to reach out to Jim!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loren, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our new car was delivered with the wrong mats. We were...
Our new car was delivered with the wrong mats. We were given to understand that we will be given some instruction on how to use all of the many new features of the vehicle but that didn’t happen. Well recently I bought the car in for the first service. I asked the service writer to check for fluid leaks beneath the vehicle as we had noticed a trolley and based sheen on the water we need the car after a rain. She assured me she would but my concern request was never had heard on the repair order and I received no feedback on whether or not they were leaking fluids.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Almostdone, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 507-0076. We look forward to hearing from you.
Outstanding service, excellent service advisor. He took...
Outstanding service, excellent service advisor. He took the time to tailor my needs and I’m very pleased and grateful for his service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rruzo14, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always wait for my car when being serviced as the...
I always wait for my car when being serviced as the dealership has a good waiting area I had an 8am appointment for a routine 25k mile service I am usually finished in an hour or so it took over 2hours I don't know if the dealership is having trouble getting enough workers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rkwhiteumpire By, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
josh rodriguez was good experience he very good he attend...
josh rodriguez was good experience he very good he attend people with a good pleasure i am very grateful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
josh rodriguez was good experience he very good he attend people with a good pleasure i am very grateful and thankful that he helps me
The saleman ( Jesse) is so professional, very helpful....
The saleman ( Jesse) is so professional, very helpful. He made to purchase goes smoothly. I am very pleased with my purchase. Definitely will refer friends to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Huong.weaver, thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
In today’s car market Sheehy Toyota is a standout in the...
In today’s car market Sheehy Toyota is a standout in the most positive way. I bought my Venza at msrp. Many dealerships charge above msrp because they can during the current car shortage. I hope consumers have long memories on this subject concerning those dealerships. The vehicle was delivered to me within the 8 week window originally promised . There ways no pressure to purchase products in their F&I department. The products were presented by Daniel, and I either made the decision to buy a product or pass on it. From the employees who answer the phone ( Jordan and Cassidy), to my salesperson Wilton Fernandes, to the General Sales Manager Chris Richards, there was a appreciable level of professionalism absent from many dealerships. If all Sheehy dealerships are like this good kudos to the Sheehy ownership. I highly recommend Sheehy Toyota if you prefer dealing with an honorable, and professional dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mdg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I loved working with Wilton to hold with deposit a new...
I loved working with Wilton to hold with deposit a new Corolla Cross and Mike in service was super to keep my current ride safe!!!! Thank you both.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dogluver, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Toyota of Fredericksburg. Please don't hesitate to reach out if there's anything additional we can do for you.
The service wa s awesome. The technican was very helpful...
The service wa s awesome. The technican was very helpful and knowdgeable. I will be brining my car back to this dealership in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Retiredmarine20, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Toyota of Fredericksburg! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Sheehy Toyota of Fredricksburg has always provided me top...
Sheehy Toyota of Fredricksburg has always provided me top notch service and this time was just the same. Outstanding service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom S., thank you so much for your positive comments about Sheehy Toyota of Fredericksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!