Interstate Ford

(1,806 reviews)
Visit Interstate Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 495-6108 (866) 495-6108
Used (866) 495-8614 (866) 495-8614
Service (866) 504-5960 (866) 504-5960

Reviews

(1,806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Ford from DealerRater.

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Great service; I botched my appointment and they worked

Great service; I botched my appointment and they worked me in despite that. Fast, friendly, and problem solving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership tries to do the very least and doesn't

This dealership tries to do the very least and doesn't care at all about the fact the I am without transportation. My truck has been in their service department three times for every issue. So frustrating!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Great customer service, timely communication and fair

Great customer service, timely communication and fair pricing. I will return when with future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mr.

Mr. Art Flores was super helpful and willing to explain the process when confronted with questions. Could not be more satisfied with the advisors at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had experienced problems with my Sync 3 and went to

I had experienced problems with my Sync 3 and went to Interstate Ford for a look/see and they told me that it had shot craps and that I would need to replace it. The truck was out of warranty by 6 months. I hemmed and hawed for 4 months about the big expense to replace it. I have decided to sell truck and I didn’t want to stick new owner with problem so I contacted Interstate Ford where I always go for service. I actually purchased the truck there about 4 years ago. I have Mustang as well and have always liked the service provided. My favorite service writer is Adrien and once again he was on it. Got it in and out in 6 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service, nice people.

Good service, nice people. I feel they do good service work. Service done in timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My only experience was with the Service Dept.

My only experience was with the Service Dept. Once my account was handed off to Interstate Ford the Mgr. Kept in direct correspondence with me for all updates. What I would recommend is additional mechanics that can handle transmission computers, testing & replacements. I was without a car from Jan. 11-Feb. 14. Hope it continues to run as smoothly as it is now! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Daniel was responsive, helpful, explained all of our...

Daniel was responsive, helpful, explained all of our options with patience, answered all of our questions, was very kind. And showed us pics of his dogs 😊. We were turning in a car that was leased in NJ, and discussed the complications due to supply chain and low inventories. He guided us to our best option, keeping in mind our financial concerns. We left with the right car and deal for us. The space itself is clean and comfortable. Really good experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Both of the salesmen I dealt with were very personable...

Both of the salesmen I dealt with were very personable and friendly. The overall purchase was smooth and enjoyable and they treated me very well. Would highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast service, very personable. I felt like I could trust...

Fast service, very personable. I felt like I could trust them. Got done much earlier than promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.