Interstate Ford

(1,805 reviews)
Visit Interstate Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 495-6108 (866) 495-6108
Used (866) 495-8614 (866) 495-8614
Service (866) 504-5960 (866) 504-5960

Reviews

(1,805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Ford from DealerRater.

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Great service, sales updated regularly on the status of

Great service, sales updated regularly on the status of my Ford Bronco. We are very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The ease of dropping off my vehicle and picking it up

The ease of dropping off my vehicle and picking it up Great job on communication

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From selling my truck and ordering/receiving my brand new

From selling my truck and ordering/receiving my brand new Bronco, I was very pleased and happy with Interstate Ford and my salesman Kelly Frank. No dealership is perfect but my experience was one of the best 5 out of 5 stars. No surprise ADM, or special fees added to my special order Bronco. I will consider buying/ordering from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always doing a great job for the customers.

Always doing a great job for the customers. Scheduling is easy online, the facility is beautiful and the service riders are very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dave Pogue was great.

Dave Pogue was great. Everything was like he said it will be. Would recommend to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brandon was a pleasure to deal with purchasing a new

Brandon was a pleasure to deal with purchasing a new truck. He got me a hard to find vehicle at a great price. Extremely easy process from beginning to end. Refreshing to see a dealer honor their word. Thanks to Interstate Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying

Today was a fabulous day I finally got my Bronco 2022. My sales person Kelly Frank made my dream come true. The experience was sweet and I would recommend Interstate Ford to buy your next car. From the General Manager, Sales Mangers, the employees my sales person Kelly Frank and the Finance Managers it was awesome ❤️❤️❤️Interstate Ford rocks❤️❤️❤️❤️❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mary Jo doesn't call back.

Mary Jo doesn't call back. I set an appointment on a Thursday. I left a voicemail for her Thursday the 7th, no call back. I called Friday, left her another message. She did call back Friday and said she doesn't have an update but will call back before the end of the day with an update. Guess what? No call back. I called Monday the 11th around 11:00. Left another message, no call back. I just called again, straight to her voicemail. I called back asking for a manager, straight to voicemail. I called a third time, asked for service, anyone will do. The person I got asked who my contact was, I said Mary Jo. He transfered me and she picked up. I guess that's the way to get Mary Jo. She said she didn't have an update because the tech hadn't let her know. Tech's fault, not Mary Jo! She put me on hold and came back, said my truck wasn't worked on yet. I had an appointment for it Thursday! 5 days later no work and no update and no knowledge of what is wrong. Sadly Interstate used to be such a great place. I've bought 3 brand new vehicles there and all were great experiences! Now that they've moved it seems they are just another big city dealer, lost that small town personal touch. I miss the days of Stacia, Q and Jenna. Those three were great! I'll update more if she calls me back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are working hard to figure out what is wrong with your vehicle. We couldn't find any issues on Thursday and had to run the vehicle for a while for it to show the leak. We are waiting on a rack to free up right know so we can figure out what is going on. We will get it back to you ASAP.

Excellent Customer Service and quality work.

Excellent Customer Service and quality work. Mary Jo and Jenna are so helpful. Definitely will work with Interstate Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dave Pogue and Phil helped me through every step in

Dave Pogue and Phil helped me through every step in getting my new Bronco. I never had any issues with pricing or getting accessories that I needed for my Bronco. I have purchased 3 trucks form them and will continue in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.