Reviews
We can't say enough great things when it comes to working
We can't say enough great things when it comes to working with Kelly Frank and Interstate Ford in general. Kelly has been consistent with us as repeat purchasing customers - very friendly, no pressure, informative, and he really care about what it is that you want. I'd recommend working with him any time! The finance experience with Robbie was also very pleasant and easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Becki. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
I've paid off my last 2 cars years early on my loan and
I've paid off my last 2 cars years early on my loan and requested a gap insurance refund from the finance manager for both vehicles...have yet to receive anything and it's been years since my first car and months from my second being paid off. Seems like they aren't really submitting paperwork when requested or pocketing funds. Scammers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Hannibal, and hopefully, we can get to the bottom of this. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Easy to schedule service appointment.
Easy to schedule service appointment. Work was performed on time and done well. Service department is very easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Great service.
Great service. People there are super nice and helpful. I needed a ride home and then when my car was ready they picked me up. Very nice to deal with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
The service was done in a timely fashion and the
The service was done in a timely fashion and the communication was great. Adrien made sure I was also aware of upcoming services I need to get on the books. I apricate the help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Cory, and for taking the time to leave us this wonderful feedback! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Great experience.
Great experience. Dan was great to work with. All staff were very friendly and made you very comfortable throughout the entire process. Great facility. I will definitely be back at Interstate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
John and Kelly were great to work with.
John and Kelly were great to work with. I would recommend them to anyone looking for new car. The finance manager was great to work with as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jerry, please let us know. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
My car required a repair on the heater prior to me taking
My car required a repair on the heater prior to me taking possession. Now any time it’s cold out it won’t work. I brought it in for service and they said everything is fine. Unfortunately it’s NOT fixed. Short of having your mechanic available at 11pm when it keeps happening I’m forced to drive in frigid weather without a functioning heater. What does Ford expect or want me to do? This was not a cheap car so I’m very frustrated
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Beth, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Great experience, everything was fast and everyone was
Great experience, everything was fast and everyone was very professional. There was no pressure to buy and when i found the right vehicle everything was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else John and Drew can do to assist you, please do not hesitate to let us know. We are always happy to help! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Everyone from sales, service and parts is very friendly
Everyone from sales, service and parts is very friendly and knowledgeable. I highly recommend Interstate Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com