Interstate Ford

(1,805 reviews)
Visit Interstate Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 495-6108 (866) 495-6108
Used (866) 495-8614 (866) 495-8614
Service (866) 504-5960 (866) 504-5960

Reviews

(1,805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Ford from DealerRater.

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Great Service as always!

I would recommend interstate to anyone. Stacia and Quinten went out of their way to make sure I was taken care of like always. This is the 3rd new vehicle that we have bought from them and we will keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

I purchased my vehicle from Intestate Ford in 2013. Ever since I have had my car serviced there as well. Not only are they more reasonable priced then my local Ford dealer, they are always on time with my appointments and if I am running tight with my schedule they push it through in a very efficient manner. I love taking my vehicle there for service! I will continue to purchase my vehicle from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding dealership

Amazing people, give it to you straight, work with your needs, and get you what you want! Would recommend anyone to go here for a great deal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall very good.

Great experience with Dennis he worked hard to meet our goals for our new (used) truck,we were very happy with the price of our vehicle and the rest of the staff were helpful and friendly, The only thing we would have changed is the key to the vehicle was not available and we had to come back. Overall we had a great experience getting our new to us F150 and we are very happy with it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Reed was excellent to work with. He was very patient and went over multiple options to get me into a car I would be happy with and could also afford. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Like Daniel Could do Without the Rest

When you buy a Platinum F150 you expect it to be detailed like an Audi on delivery. Let's just say it was not and after I cleaned it for 6 hours myself it looked like it should've on delivery.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Our experience at Interstate Ford was great! We had been loathing the thought of buying a new car and all the pressure that goes with it. Our sales person was knowledgeable, helpful and very good at his job. He answered all of our questions and made our experience pressure and hassle free. We will be returning there to purchase our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unhappy

I purchased a 2016 Focus St from this dealer. I am very happy with the car, however the salesperson we dealt with was very rude from the start. Stacia Clark is the most disrespectful person I have ever met. Many times we got interrupted and talked down to. She promised to me that since we purchased the vehicle when dark outside, I could look over everything and if I had an issue she would fix it. I ended up finding a scratch in the a-pillar. Myself and my spouse brought it to her attention. At first she was helpful and understanding, she stated that we could get it fixed. I asked if they could just order in the part and I would have my spouse install it. (He is a tech at another ford dealer) Stacia had a huge problem with this and long story short she eventually walked away from us. A few minutes later, she came back and we asked for a manager. "I am the manager, my name is Stacia" is what we were told. We found another salesman and what do you know, it's her husband. All he did was defend her. We got denied again by him when we asked for a different manager. After her husband walked away stacia came back and said that since his name is not on the car deal, she wouldn't talk to him at all. I will never do business with Interstate ford again. I wish I could give them the car back, and do business somewhere else that will appreciate me and my spouse. It shouldn't matter if we are both on the deal or if it's just myself, he's trying to help me. Watch out for her and better yet, avoid this dealer at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Slow and unhelpful

My husband went to look at a truck. They told him to call that night by 8 to put a deposit down to hold it. He called three times and was never called back. He called again the next day to put down the deposit until 2 days time when we could look at it... They texted him multiple times the next day to know what time we were coming. They texted again the morning of, promising to have it detailed when we arrived. We arrived. The truck was not detailed. I had pre approved financing, but they still tried to tell me it was required to fill out their financing form. They wanted blank forms signed. Then we waited 30+ minutes for the financing people to see us. We mentioned that the tank was empty at this point, we were told some fuel would be added. When we drove away there was enough fuel to go 34 miles. The worst car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great dealership...would not buy anywhere else.

I have purchased many vehicles from Interstate Ford over the last 11 years and they are absolutely great to work with. There is no pressure, you tell them what you want and they deliver. Todd Weber has always taken care of my needs and makes the buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.