Reviews
Scooter is Awesome!
Daniel "Scooter" was super nice and helpful. He explained everything well and answered all our questions. We will definitely return to I25 Ford for our next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best vehicle buying experience
This has honestly been the best experience I have had buying a vehicle. No body pushed me into anything I didnt want to buy and they explained anything that I was unclear about. I went to a couple other dealers and I walked away because Daniel never treated me like a young guy that had no business buying a new truck. For that I thank him for everything and I will send everyone I know his way. Plus it only took an hour and a half from parking to walking out with a new f150.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't be happier!
Wow, what a fantastic experience we have had! We knew what vehicle we wanted, made an inquiry, and our salesman Dave made the process SO EASY for us! We had talked on the phone, got the financing in order, we made an appointment, he had the vehicle pulled up in front, test drove it, and had everything done in a few hours! He even came in on his day off to accommodate our goofy schedules!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service,
The service personnel are very knowledgable., answered all my questions and were very respectful in doing so. Your dealer ship is very busy, but they always make time to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly experience
Dennis Blair walked me through this experience in a friendly manner. I appreciated not being high pressured into making a purchase that day. I plan to have maintenance done at Interstate Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
lucky
On I-25 I experienced an unexpected spark plug blow out. Not knowing the area I had no idea where a Ford dealer would be. A search of my Garmin GPS brought up Interstate Ford that was only 3.7 miles from me. I went straight there hoping I would make it there. I drove in the Service drive and their service advisor Adrien Medina came right out and asked me to pop the hood. He immediately told me I had a spark plug blow out. I asked him if he could repair it. Without hesitation he said yes. I was directed to the waiting room and after a short wait I was advised my car was ready to go. I felt very fortunate to have had my problem near Interstate Ford. They were great. I would recommend them to anyone. Thank you Interstate Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Outstanding Service! Every time I get excellent service on all my Ford vehicles. You have a very professional staff and answer any questions that I have. You have a great team T mihanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine service and maintenance
This is the second vehicle I have purchased at this dealership with Stacia. She always seems to know just what I want and has it ready for me. Very outgoing and friendly, yet still service oriented. Jeff and Adrian always treat me with respect and see to all problems I may have in a professional, yet friendly manner. I highly recommend them. Unfortunately I am moving out of state and leaving Interstate Ford. I hope to find a dealership with such excellent employees in my new location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very honest and has the client's best interest in mind
Dave was great to work with and very responsive to my needs. We made a fair deal. I was in and out in no time with no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 STAR CUSTOMER SERVICE
We were on our way back from a convention, six of my coworker and I (all women in our 20's and early 30's) when the Mercedes bus that was supposed to take us the six hours from Denver to Rapid City, SD broke down. But as luck would have it, we just happened to be able to pull into a dealership right off of the interstate. And how lucky we were. Not enough people are kind without a reason anymore. But the people in the parts department made us feel more welcome than at certain high end hotels I have stayed at before. And all without a motive, since they said from the start that our bus would have to be taken to a Mercedes dealership to get fixed. They helped us find the dealership that would take our bus to get fixed later. They helped us find two rental cars (which took hours as everyplace was sold out because of tourism and a recent hail storm) and they gave 2 of my coworkers a ride to the rental car dealership. And meanwhile, they let us make ourselves at home in their parts department lobby. We charged our devices. We were offered coffee and water- even change for the vending machines. We used the restrooms. Made ourselves at home. They even changed the channel on the tv from baseball to Friends for us because they knew that we wouldn't ourselves! We were there for HOURS and they didn't make us feel like a burden at all. I am talking 5 STAR CUSTOMER SERVICE from a place that knew they werent going to make any money off of helping us. They diplayed true kindness and generosity when they didn't have to. I will forever be grateful to them. I wish I would have gotten more names, but I am hoping that they won't be upset that we forgot given the circumstances. The young man who drove my coworkers to the rental dealership was amazing. (My coworker thinks his name might have been Charlie? Apparently stress affects your memory making abilities. Lol.) The manager at the parts department was also a gem. And Daniel Holford was the only full name I remember... I wish I could thank each one who helped individually. And maybe someday we will swing back there and find someway of paying them back a little bit for all of their kindness. Thank you for all of the help, Interstate Ford! The Wicked Crew appreciates it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair