Cerritos Nissan

(305 reviews)
Visit Cerritos Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–9:00pm Closed
New (562) 912-1993 (562) 912-1993
Used (562) 219-2277 (562) 219-2277
Service (562) 219-2572 (562) 219-2572

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cerritos Nissan from DealerRater.

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Great customer service

Sales people are really cool help you out Tony zepeda really cool sales guy great customer service hooked me up on a newer car Nissan Cerritos is the way to go .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Battery replacement

Good deal on battery with a free car wash. Great service, reasonable wait times considering I was a walk in with no appointment. Would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, T!

Miner repair of window shade

Had to have a miner repair. The service was excellant. I would give the whole experience a 10. Tony was our repair man. He was helpful, efficient & professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Bad customer service

If you dont mind wasting time, being ignored, lied to, this is the place for you!!! Good luck, you’ll need it! Management is no better l!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Professional

Was the better experience ever buying a new car, they were fast and honest all the time. Very satisfied. They took us (my wife and me) on a nice purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

great experience

this was my first ever service here at Nissan cerritos . Ken was the person who did my service and was so nice and helpful with any questions i had!! also all the employees make you feel very welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

At Cerritos Nissan, our reputation is one of our top priorities. Your positive review is what we are always striving for!

My experience with Cerritos Nissan

Kenneth Vasquez is A great service advisor. He’s very tentative and only recommends the service that’s needed. Because of Kenneth Cerritos Nissan is now our home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us at Cerritos Nissan!

Satisfied

Walked in the dealer just to look around, to get more information of a trade works. Very satisfied with the help. Yaya was beyond helpful, easy going, not pushy to buy at all. Anthony offered a good deal, Kim at finance was great! Loved her humor, personality, and goes over every single thing in a way where you’ll understand. Overall, I’m very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us at Cerritos Nissan!

Not too friendly.

First time back at this dealer after many years. The service rep was not friendly at all. He was just straight to the point. I didn’t feel welcomed..

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review!

Lease

This is the third car we get with Nissan! We want to thank Saul for the great service & friendliness. It’s always a pleasure stopping by! The process was fast & easy. Thank you for working with us & always getting us the best deals! Very happy with our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Jazmine!