Reviews
I'm so happy with the service of the advisor Jesse and
I'm so happy with the service of the advisor Jesse and all the team of technichians and the porter Mr Ron
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jesse, Ron, and the team provided you with excellent service at Greenway Kia West! Thank you for sharing your positive experience with us.
I’ll give it 2 out of 5 stars.
I’ll give it 2 out of 5 stars. Only reason is because my trade value and my sales rep Elijah were great. However, after owning my EX Sportage for a less than a week, I wanted to see about upgrading to the SX prestige model with AWD. Messaged my sales rep and their sales manager told him that it would be an $xx amount of money to upgrade and to come in. Left my Easter Sunday to go there only to be told different things and that my brand new car with only 200 miles on depreciated $11,000 and they wanted me to spend $15,000 more. Talk about ruining my Easter, and my day. They got my hopes up and ruined them. I do not respect this kind of service and think it’s shady and people should buy with caution.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrew, I'm sorry to hear about your experience and the confusion surrounding the upgrade process. We strive for transparency in our dealings, so it's disappointing that we fell short here. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Anas Lazaar - General Sales Manager - anaslazaar@greenwayauto.com
Always awesome service everyone goes above and beyond and
Always awesome service everyone goes above and beyond and the service time is excellent wouldn’t go anywhere else these guys are the best ever
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
thank you so much we are always here for you and your loved ones
muhammed always takes of me when i buy my cars here.
muhammed always takes of me when i buy my cars here. this is my third vehicle here and management always friendly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Muhammed and the Greenway Kia West team have consistently provided you with excellent service. Thank you for choosing us for your third vehicle purchase, and we look forward to assisting you again in the future!
Great customer service Tony doing great job I always go
Great customer service Tony doing great job I always go there for my services never had issues
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love seeing 5-star reviews. Tony will definitely appreciation your shoutout. Thanks!
Excelente costo algo de tiempo pero valió la pena sólo
Excelente costo algo de tiempo pero valió la pena sólo que no restauraron el contador para otro cambio en el futuro
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por compartir su experiencia con Greenway Kia West. Nos alegra saber que el costo fue excelente y tomaremos en cuenta sus comentarios sobre el contador para mejorar en el futuro. Esperamos verle de nuevo!
This place was great and very clean.
This place was great and very clean. They greeted me soon as I walk in and happy to help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your support of Greenway Kia West!
Oh yall are very welcome
Love the way they explain all my services that need to be
Love the way they explain all my services that need to be done and always making sure I am happy and out asap
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Greenway Kia West provided clear explanations and efficient service. Thank you for your kind words, and we look forward to assisting you in the future!
Responsible,polite, incouraging, good at explaining,
Responsible,polite, incouraging, good at explaining, Intelligent, getting the job done, right to the point
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Regina, thank you for the wonderful feedback! We're delighted to hear that our team at Greenway Kia West made such a positive impression. We appreciate your support and look forward to serving you in the future!
I asked for a ride and the driver wasn't there, nobody
I asked for a ride and the driver wasn't there, nobody offer a ride or something else, don't care at all, about customer needs!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about your experience with the ride service. We strive to meet our customers' needs and it's disappointing that we fell short this time. Please reach out so we can address this issue directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com