Fairway Ford, Inc.

(87 reviews)
Visit Fairway Ford, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (864) 990-1533 (864) 990-1533
Used (864) 999-3249 (864) 999-3249
Service (864) 214-3510 (864) 214-3510

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fairway Ford, Inc. from DealerRater.

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Outstanding Service

I was very impressed with how quickly they were able to get my car in for service especially since it was just for the 35,000 mile maintenance that needed to be done. When I arrived for my appointment, I was greeted by the friendly staff and they took care of everything from there. Very knowledgeable, courteous staff completed my car in a timely manner at a very reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great!

Staff are very friendly and communicate through the whole process. They are transparent in regards to charges for their services and ensure you get the care your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. Nice folks. Good deals on price and cupons.

I always have a good experience here. My 2011 Fiesta is well cared for and maintenance is always reviewed and I'm given heads up in advance for all items due and pricing. Everyone is friendly and attentive to your needs. There are deals and special pricing offered, as well as points for money off regular maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Phenomenal experience

I took my F250 to Fairway Ford Bodyshop. They had my truck for three weeks and kept me informed through the whole process. Not only did they do a phenomenal job on the repairs but the overall experience I had was awesome! They took a bad situation and created a positive one for me! I would like to give a special shout out to Ron for helping me through this process and highly recommend Fairway Ford Bodyshop for any of your vehicle repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always good service

Always helpful and friendly. Recommended certain maintenance items due which I always appreciate and have the option to accept or not. Shuttle service a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Confident that I'll be treated well by Fairway's friendly and knowledgeable staff. I appreciate the ease of scheduling service appointments and Fairway's follow-up confirmation reminders. Service is always completed in timely manner as promised. Tom Collins, my service advisor, was especially helpful, taking time to answer my questions and any concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Long wait

Long wait for tire rotation and oil change. Took two hours. Sad to learn oil change went up ten dollars. The wait area was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer Sevice

They recommended multiple service items on my truck that was not required or recommended by Ford. These services would have cost more than $500, if I would not have verified with my owners manual.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and Quick

I always take my car to Fairway Ford for the regular oil change and maintenance because they are friendly, don’t require an appointment, and always get the work done in a reasonable amount of time. as long as I own a Ford I will continue to use Fairway for all my maintenance needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2018 Ford Explorer

Great customer service! Speedy transaction! All the employees were professional and helpful. My new Explorer is awesome. This is my third Explorer and they all have been great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.