Reviews
Outstanding Service
I was very impressed with how quickly they were able to get my car in for service especially since it was just for the 35,000 mile maintenance that needed to be done. When I arrived for my appointment, I was greeted by the friendly staff and they took care of everything from there. Very knowledgeable, courteous staff completed my car in a timely manner at a very reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
Staff are very friendly and communicate through the whole process. They are transparent in regards to charges for their services and ensure you get the care your vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Nice folks. Good deals on price and cupons.
I always have a good experience here. My 2011 Fiesta is well cared for and maintenance is always reviewed and I'm given heads up in advance for all items due and pricing. Everyone is friendly and attentive to your needs. There are deals and special pricing offered, as well as points for money off regular maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phenomenal experience
I took my F250 to Fairway Ford Bodyshop. They had my truck for three weeks and kept me informed through the whole process. Not only did they do a phenomenal job on the repairs but the overall experience I had was awesome! They took a bad situation and created a positive one for me! I would like to give a special shout out to Ron for helping me through this process and highly recommend Fairway Ford Bodyshop for any of your vehicle repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always good service
Always helpful and friendly. Recommended certain maintenance items due which I always appreciate and have the option to accept or not. Shuttle service a great help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Confident that I'll be treated well by Fairway's friendly and knowledgeable staff. I appreciate the ease of scheduling service appointments and Fairway's follow-up confirmation reminders. Service is always completed in timely manner as promised. Tom Collins, my service advisor, was especially helpful, taking time to answer my questions and any concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Long wait
Long wait for tire rotation and oil change. Took two hours. Sad to learn oil change went up ten dollars. The wait area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dealer Sevice
They recommended multiple service items on my truck that was not required or recommended by Ford. These services would have cost more than $500, if I would not have verified with my owners manual.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly and Quick
I always take my car to Fairway Ford for the regular oil change and maintenance because they are friendly, don’t require an appointment, and always get the work done in a reasonable amount of time. as long as I own a Ford I will continue to use Fairway for all my maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2018 Ford Explorer
Great customer service! Speedy transaction! All the employees were professional and helpful. My new Explorer is awesome. This is my third Explorer and they all have been great cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car