Mercedes-Benz of Princeton

(5,399 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Great service.

Great service. I have been bringing my cars to Mercedes of Princeton for ten years now. They are great and effective. Thank You!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Linda is amazing, she consistently completes her work

Linda is amazing, she consistently completes her work with great dedication, professionalism, and efficiency. Ellyn actively communicated with me and arranged a loaner vehicle in advance, providing convenience for the customer. I am very grateful to both of them.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our Service and BDC team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert gave us a detailed overview of the features.

Robert gave us a detailed overview of the features. He was available for follow ups questions and was prompt in his responses. This was my third time doing a deal with Doug and I can say it with confidence that he is the best !

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Level of service is top notch.

Level of service is top notch. Both Jeff and Nick are very good service writers and should be commended.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Linda and other staff members are great.

Linda and other staff members are great. I’m really happy with the whole experience!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert is great, he was very thorough and detailed with

Robert is great, he was very thorough and detailed with his explanation on the car. It was a-little intimidating driving a Mercedes for the first time, but he was a professional and took his time to explain all of the amazing features of my new car. Thanks Robert!

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience with Arno and Robert! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Amazing top class customer service by Arno, this was my

Amazing top class customer service by Arno, this was my first time buying a Mercedes and he made the process so smooth easy and memorable. Arno now is a friend and even though the dealership is a 3 hour drive from me I will come back to purchase my next Mercedes from him only! Thanks Arno

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Both Paul and Robert were extremely helpful when finding

Both Paul and Robert were extremely helpful when finding a car that was right for me. I really appreciate their professionalism, patience and attention to detail. I I am very happy to have worked with these individuals and would work with them again. Thanks again!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was very professional and patient explaining all

Robert was very professional and patient explaining all of the technology with my new GLE. My overall experience with the dealership was excellent.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Our purchase from start to finish was exceptional.

Our purchase from start to finish was exceptional. Our salesman Dale is professional as well as knowledgeable and found us the perfect car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com