Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Real is on it .

Real is on it . You want something he gets it done . Everyone including the finance guy is offering you a meal :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

The moment I walked into the showroom I was greeted by

The moment I walked into the showroom I was greeted by Gabriel. His nice personality and letting me see the car(Bronco) while explaining the features on the car was a nice overall experience for me!!! Galpin Ford is very lucky to have an employee like him. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

We’ve purchased many vehicles over the years at Galpin

We’ve purchased many vehicles over the years at Galpin but this experience far exceeded all the others because of Real! He took the time with us finding the right vehicle and was with us for the entire process all the way to the end! It took his effort to help make it work for us! 5 star all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Real helped us place a special order through Galpin Ford.

Real helped us place a special order through Galpin Ford. He was very helpful throughout the process and it went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Real got me into a mustang that I thought he wouldn't be

Real got me into a mustang that I thought he wouldn't be able too but he made it happen. Had a great experience. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Miguel was terrific, very helpful, knowledgeable, and

Miguel was terrific, very helpful, knowledgeable, and available to answer any of our questions. i would recommend Galpin in future to friends and family! Thanx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

“ Highly Recommend!

“ Highly Recommend! ” Réal was great to work with and really went above and beyond to secure our desired vehicle and ensure top quality. He spent extra time showing us all the vehicles that were available, this was much appreciated. He also kept us well informed along the way about timing and each next step. It was a pleasure working with him and I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Thanks to Denis!

Thanks to Denis! We just came to see the cars and check the price, and eventually left in a Ford F-150. Denis, you are an amazing manager who knows how not only to interest, but also to take into account all the preferences of the client. In addition, he also became our translator from English to Russian. Denis explained all the details, as a result, everything was clear and transparent to us in this transaction. Thank you, Denis, thanks to you, a working car has appeared in our family. And with the birth of the baby, it became very convenient and more comfortable to have 2 cars in the family. Denis, we wish you great sales, profitable deals and only super customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Great attention and great cars, my agent Denis Vakhlov

Great attention and great cars, my agent Denis Vakhlov was awesome all the time, thanks Denis..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi Fernando, we are happy you found the team helpful in the purchase of your new car! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

We are grateful, experience was excellent.

We are grateful, experience was excellent. Denis was always great and helpful. Great service every time we come here and buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!