Reviews
Fast friendly service.
Fast friendly service. Fair price. Nice facility. Knowledgeable staff. Good selection. Good product. I hope their service is as good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Keith Plotnick provided exceptional service during the
Keith Plotnick provided exceptional service during the vehicle purchase process. His professionalism and attention to detail made the process straightforward and stress-free. He effectively addressed all my inquiries and communicated information clearly. I highly value transparency in sales, especially when making a significant purchase, and Keith exemplified this quality. I strongly recommend seeking his assistance to anyone considering purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks so much for the warm recommendation of the team here at AutoNation Hyundai Tempe. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Jake in your service team was so helpful and patient.
Jake in your service team was so helpful and patient. There was a wonderful guy in parts who helped both me and Jake to find the correct part. I really love the service provided and the amazing friendship of the employees.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Norma, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
My wife and I love our Santa Fa Sport.
My wife and I love our Santa Fa Sport. So having the engine fail catastrophically while in route to visit friends in Oro Valley was quite disconcerting. My Triple-A Roadside Service was recommending a Triple-A certified auto repair shop. When I was informed that there was a Hyundai dealership in Tempe, I requested the tow service to take my car there. And I'm pleased beyond measure with the world class service and professionalism that I received from the AutoNation Hyundai Dealership at the Tempe Autoplex. Your service specialist Jake is by far the best I've ever worked with over the ten years that we’ve owned our Santa Fe Sport. And we’ve done all of the required service on our Santa Fe Sport at the Hyundai dealership where we originally purchased the vehicle new. I’ve done a lot of car maintenance and repairs over the years, and I perceived from the start that Jake really knew what he was doing. He put my flustered mind at ease knowing that I was going to be well taken care of. The process was understandably extended because of the approval process and the magnitude of the necessary repairs, but still surprisingly quick considering all of the logistics. I was able to enjoy your customer lounge area while waiting my friend to drive the 90 miles to pick me up. The lounge area was super clean, very comfortable, and well stocked. I loved your complimentary popcorn also. The back-and-forth communication process via texting worked extremely well primarily due the fact that Jake responded very promptly with all of my inquiries and concerns. And it appears to me that Jake came in on his day off on a Saturday to make sure my vehicle was completed as promised as I was stranded at my friend’s home during the process (who does this?). When I arrived to pick up my baby, she was washed and sparkling. My only disappointment was that I did not get to see Jake when I arrived to retrieve my vehicle as I wanted to tip him $200 for the best service I’ve ever received. Is there anyway I can gift him this money? Love you folks. After picking up my vehicle following the excellent repairs, I drove it back to Oro Valley for one final night’s sleep before I drove it back to my home in Long Beach, CA. The car was so quite, and powerful, and fun to drive. The mechanic was also definitely world class. Maybe the tip could be split between Jake and the mechanic. Because of my 10+++ service at your dealership, my next new car will definitely be a Hyundai. God bless your team at the Tempe Hyundai Dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jeff, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Tried to cancel svc agreement but no one help with that.
Tried to cancel svc agreement but no one help with that. I traded the 2024 Kona in because their Finance Company never provided a valid title to BMV when I moved to Indiana. Why lease an SUV that I can't get registered because of Hyundai's error? I just had the worst customer service experience with these people. Now it's another runaround trying to cancel the service agreement. My phone calls and emails are not being answered. All I hear is email this and call this phone number but it's useless because no one calls back, even after the number I called put me in for an associate callback 3 times! Now I'm angry with these people. Never do business with Hyundai again! Unprofessional and unethical!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Jace was awesome service was quick and professional will
Jace was awesome service was quick and professional will be back for more great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debbie, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
They were very responsive to my needs.
They were very responsive to my needs. I was able to get the car I wanted and needed quickly and had a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent and informative experience.
Excellent and informative experience. Clean facilities with welcoming atmosphere! I have a package here where I purchased my vehicle and I wouldn’t think Twice about going anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tony, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Salesman Mark Webber is a knowledgeable no pressure guy.
Salesman Mark Webber is a knowledgeable no pressure guy. Truly a pleasure to buy a car with Mark handling the deal. Auto Nation is a fairly priced company and they don’t haggle over pricing. This is our second purchase from Auto Nation. I would use them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
List prices are resonable but the extra service fees should be included in that price, not as an add on at closing.
Andres was very helpful and kind!
Andres was very helpful and kind! Drove away with a great new car thanks to him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matthew, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Tempe. Please let us know if there is anything else we can do for you; we are more than happy to help!