Reviews
Salesperson Alichia helped me with my ionic 6 purchase,
Salesperson Alichia helped me with my ionic 6 purchase, and it was a wonderful experience! I don’t say that lightly, as buying a car is something I usually dread. After visiting a different dealership the day before where I got the usual run around and red flags, it was so nice to have a knowledgeable, patient and friendly salesperson! I highly recommend her, and autonation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Tempe. If you ever need help, just give us a call. Happy motoring!
Poor reception upon arrival.
Poor reception upon arrival. Arrived 7:20 for 7:30 appt. 1 person working client outside while 4 others sat at terminals. No one came out to greet me. Service time took over 2 hours, which I thought was somewhat excessive. Thought it should be more like 1.5 to 2 hrs. Not impressed
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (480) 505-4247.
Increase awareness of staff to watch for and intervene when a customer pulls up. Don't wait for them to come inside. This is the first dealership that I had to solicit help upon arrival. Have always had someone come out to greet me even if they were not my rep. Improve turnaround time for normal oil change, rotation service.
Ashley is a great service advisor.
Ashley is a great service advisor. Terrence, our mechanic, is the best. Always fixes my car and gives it back better than it was.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
We are from out of state, didn't purchase from this
We are from out of state, didn't purchase from this dealership, but during our visit at Christmas, we needed the oil change and tire rotation. Jace in the service dept was very gracious and accommodating. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
15 Stars I recently had the pleasure of purchasing an
15 Stars I recently had the pleasure of purchasing an SUV from Auto Nation Tempe Hyundai, and I highly recommend them as they made my buying experience stress-free and enjoyable. Josh Gavin, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable the Hyundai brand, as he personally owns a Hyundai. The dealership had a large selection of car inventory with impeccably clean cars, making my browsing and buying experience enjoyable and stress-free. The Sales Manager, Mikayla, was the BEST Sales Manager I have ever run an offer by, and she approved my offer quickly. No waiting game, no games, from this dealership; just kindness. After buying my beautiful car, Josh checked in with me several days later to make sure everything was OK. They made me feel like a person, not just a number during the buying process from the moment I drove onto the lot, through the test drive, and finally streamlining the sale. I have previously visited the Auto Nation Toyota Service/Parts Dept in the same Tempe Auto Mall, on many occasions for my Toyota for over 20 years, and they have also been the absolute Dream Team every visit. My Toyota Service Advisor even stayed after hours to make sure a new car battery was installed in my car. I never forgot how well I was treated there; maybe it’s the Auto Nation philosophy on customer service. If you're in the market for a new or used vehicle, I highly recommend Tempe Hyundai. If I would have known about the impeccable quality of these cars, I would have purchased one years ago! Thank you Josh, Mikayla, and Dustin & Jacob (the Awesome finance guys)! YOU ARE ROCK STARS!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, thank you for your positive review. We're happy to have been of service to you. It means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The dealership is honest, professional, well managed,
The dealership is honest, professional, well managed, clean, the sales people have a no presser approach
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
15 Stars I recently had the pleasure of purchasing an
15 Stars I recently had the pleasure of purchasing an SUV from Auto Nation Tempe Hyundai, and I highly recommend them as they made my buying experience stress-free and enjoyable. Josh Gavin, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable the Hyundai brand, as he personally owns a Hyundai. The dealership had a large selection of car inventory with impeccably clean cars, making my browsing and buying experience enjoyable and stress-free. The Sales Manager, Mikayla, was the BEST Sales Manager I have ever run an offer by, and she approved my offer quickly. No waiting game, no games, from this dealership; just kindness. After buying my beautiful car, Josh checked in with me several days later to make sure everything was OK. They made me feel like a person, not just a number during the buying process from the moment I drove onto the lot, through the test drive, and finally streamlining the sale. I have previously visited the Auto Nation Toyota Service/Parts Dept in the same Tempe Auto Mall, on many occasions for my Toyota for over 20 years, and they have also been the absolute Dream Team every visit. My Toyota Service Advisor even stayed after hours to make sure a new car battery was installed in my car. I never forgot how well I was treated there; maybe it’s the Auto Nation philosophy on customer service. If you're in the market for a new or used vehicle, I highly recommend Tempe Hyundai. If I would have known about the impeccable quality of these cars, I would have purchased one years ago! Thank you Josh, Mikayla, and Dustin & Jacob (the Awesome finance guys)! YOU ARE ROCK STARS!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Tempe. Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I've been dealing with this dealership for years.
I've been dealing with this dealership for years. The courtesy the professionalism?The way they expedite everything is just wonderful. My service advisor ASHLEY CUDE GOES WAY BEYOND MY EXPECTATIONS.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service writer was very professional and courteous.
Service writer was very professional and courteous. Was concerned about my experience and my time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience with AutoNation and my service
My experience with AutoNation and my service representative Ashley Was prompt and thorough. She kept me informed throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Xavier, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.