Hamilton Nissan

(762 reviews)
Visit Hamilton Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

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Great Job Nick

Nick did a great job getting my new part ordered and getting it put on quick. Great job Nick. Thanks for every thing you did to help out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amazing!!!

I was at my breaking point with looking for a car. I test drove 2 vehicles and went from there Brooke G helped me decide she didn’t pressure me and I felt very comfortable working with her. I also worked with Preston he was able to get me the best rate possible. Overall the team was very helpful and I would definitely go back to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service

I brought my vehicle in for an oil change at 2:30pm and wanted to discuss additional service I would need at another time(since I didn't have an appointment). Not only were they able to do oil change, they were also able to do my transmission service and coolant flush!!.. They finished in less than 2hrs.!! I can't say enough GREAT THINGS about this Nissan Service Dept. When I moved here in 2017 I was wondering how the Nissan dealership we be , since the dealership in NY was fantastic..Actually Hamilton is even better !! Rick McCord **EXTREMELY SATISFIED CUSTOMER**

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Amazing experience

I was helped by David. He was a great guy and made my experience so much better. He really took all the stress off and made it a genuinely fun experience. I did my paperwork with Gina and she was so personable and friendly. I did not feel rushed or forced into anything. I felt like all the employees wanted to get to know me and genuinely help me. I am so appreciative of this experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Sandy was great setting up a time that was convenient for us and Nick made sure all was accomplished on time. Thanks again for a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello. Thanks for the feedback. Sandy, our customer care representative tries to accommodate the customer needs when making a service appointment. We also have been working hard to improve our no appointment oil change process and to meet promise times. So I am glad all went well for your appointment. Thank you for your continued business.

Great

The sales men ship was great and the finance department wasn't so good as far as explaining everything clearly. Other than that the whole dealership was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David was my salesman . He is wonderful person.

I have purchased from Hamilton Nissan before and was very satisfied. Thats why I came back. I was also very pleased with the service thru the years I also like the fact that they will take you to a restaurant to have a me as l and then pick you back up when finished. That s a lot better than sitting and waiting a few hours until you vehicle is finished being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear from you. Yes, please take advantage of our shuttle service. It typically runs on the 1/2 hour and can drop/pickup at nearby restaurants and shopping. Thank you for the feedback.

Took way too long.

I was recently there for a scheduled oil change and tire rotation. This took 1 hour and 40 minutes to complete. The customer service is great, but wait time is just too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Couldn’t be happier

Communication is the key to everything ! The constant communication from the start of our journey looking for a car and getting ahold of Hamilton Nissan, till we drove our new car off the lot the next day, was greatly appreciated. Everyone was so nice, informative and welcoming. We couldn’t be happier !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Service

I have been coming to Hamilton Nissan for my oil changes and tire rotations on my 2014 Hyundai Elantra. Great service. I would definitely recommend Hamilton Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.