Reviews
Recalled frame
Took 06 Tacoma in for recalled frame, basically got a brand new truck back. No issues issues after 2000 miles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margot, Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Team Toyota of Glen Mills
buying a used car
my salesman duane wanted to sell any car not the one I wanted he would not tell me the price of the car he wanted me to pay more on the car I had and the trade in value of my car was very low
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience with great customer service. We would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Kind Regards, Rosanna Farina Customer Relations Manager 610-558-6800 Ext. 333 custserv@teamtoyotaglenmills.com
everythig good this time
2 years of oil changes free things went well this time no problems that is all nothing special good or bad
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Team Toyota of Glen Mills for your vehicle needs. Team Toyota of Glen Mills
Great experience every time.
Your service department is the best. For the past 10 years, I've never taken my car anywhere else. Both of my children have bought cars from this dealership and say the same thing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marie, Thank you for sharing this great feedback with us. We feel our service department is what makes Team Toyota of Glen Mills special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Team Toyota of Glen Mills
great service, nice staff
the service was explained to me. I got an email of the invoice while I was still sitting in the waiting room.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Team Toyota of Glen Mills. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Good service
Prompt service at check in, I also like the shuttle service drop off and the recently added pick up shuttle service, this is a great and convenient feature, thanks for adding it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Team Toyota of Glen Mills
Professional team who is eager to please.
My salesman Tony was very nice and personable. He was easy to talk to and listened to my story of how I was in a 4 car accident and needed a new car quickly. He was willing to meet me on my schedule. He's a Toyota Keeper!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joyce and thank you for this great review! We're excited to hear that Tony took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook to catch all the latest specials! Team Toyota of Glen Mills
Professional Team
My salesman Tony was very nice and personable. He was easy to talk to and listened to my story of how I was in a 4 car accident and needed a new car quickly. He was willing to meet me on my schedule. He's a Toyota Keeper!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. We are very happy to hear that Tony was nice and personable during your visit to our dealership. Don't hesitate to reach out if you have any further questions or needs. Take care. Team Toyota of Glen Mills
Great Experience with an Added Nice Touch
Easy scheduling and timely service at the appointment time. Plus, on this visit the shuttle service form my wife and I to/from a local restaurant during the service - a nice touch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Neil, thank you for spreading the word about your excellent experience! We are elated to hear that you enjoyed your recent service visit. We look forward to working with you again in the future! Best regards, Team Toyota of Glen Mills team
friendly service quick process
hard work that the team displayed to make me comfortable and the reassurance I felt that they wasn't just trying to sell me a car they made sure it was the one I wanted and paments I could afford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, thank you for going out of your way to write this review! We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us! Best regards, Team Toyota of Glen Mills Team