D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Good!

The overall process was good. Was pushed to finance when I wanted to pay cash. I knew this would happen. Not the first time. But still don't look forward to it! The vehicle is great and I am happy I got it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Always so helpful!

Had a scheduled don't for Weds at 1PM to get sill protectors installed .Got a flat tire on Monday Called Jim and dropped the car off Tuesday in case they could get to it early to check\repair the tire and do the planned install . I got a call Weds @12:30 that my car was done .... Even before the time I was supposed to drop it off! Can't say enough about these people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

D'ella Honda Queensbury NY Service

We have visited many dealerships and this was definitely the best car service experience we have had. We are not local but worth the drive as the service is one of the best. Jodi Putney in Service is very knowledgeable, professional, and genuine, She goes out of her way to answer any questions and follows-up, and excellent in explaining services, She is extremely helpful and pleasant and she puts the customer first! Service, Sales, and Parts all #1 at D?ella Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Margaret Mccarthy, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Used CRV Purchase

Super easy to deal with. Great selection of used Honda's

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John Milza, thank you so much for your positive comments about D'ELLA Honda of Glens Falls!

Anne M

I had a very pleasant experience at Della. John Perdec my salesperson was knowledgeable, kind, and understood my circumstances. No pressure I would recommend Della and John in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

patg12827@yahoo.com

Very pleasant. Workers were hospitable and service was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Service

I recently had to replace my tire and just dropped by the Della Honda and they immediately took me in and replaced it without any problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Norma Barton, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

D'ella Honda

D'ella Honda is the best - the associates in the service department are courteous, cordial and do everything they can to accommodate their customers. I am extremely happy with the service I receive at D'ella and will continue to go there for service on my 2015 Honda Accord.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy Fortune, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Service oil change

Great service, friendly staff, clean facilities, and fast service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

regtag@yahoo.com

the experience was excellent,timing and parts were available and the service was great by Jodi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Theresa Grazda, we are glad we could help!