Tasca Chrysler Dodge Jeep Ram Fiat

Emily overall is a fantastic sales person. Very friendly and well knowledgeable! Would recommend her to anyone who is looking to buy a car!

Great customer service, Emily made the process quick and easy and explained everything about the vehicle to me.

Sales dept so courtesy and friendly and bent over backwards to accommodate us.very happy.

Emily is fantastic. Every question I had she had an answer for. I also work in the industry and can confidently say Emily is a master at her craft. Couldn’t be happier with my experience! Ask for Emily!

BUYER BEWARE My husband leased a Dodge RAM from Tasca in 2021. 2 years into driving the vehicle, he learned that there was a defect in the rear window that caused it to leak. The water damage was so severe that extensive mold grew in the vehicle. His children developed mold toxicities and he has also recently been tested for mold toxicity. Tasca at first refused to help. Dodge refused to help. We even learned of a Class Action Lawsuit against RAM for this very window issue. After weeks of phone calls and emails, Tasca finally agreed to fix the truck and give my husband a loaner vehicle. February 2024. Now, in November 2024, the truck has still not been repaired, but my husband has been making lease payments on a truck he isn;t even driving! The lease term ended this month, but Tasca/Dodge renewed it for an additional 3 months (without authorization) so that my husband could take possession of the vehicle that is STILL NOT FINISHED! We're still hoping that someone from this organization will do the right thing. Our next move is to leave reviews wherever we can, contact the Better Business Bureau, the Consumer Protection Agency, and Stellantis (the parent company.) Please be very careful before doing business with this organization.

Call them told them the problem no problem drop it off. Picked it up. Rode home with a smile on my face. Appreciate their work in the fast response.

They refused to warranty the Goodyear tires purchased from them and installed by them on my loaded 2023 Laramie, sticker price $82k. Daniella in service lied to me and told me they don’t warranty tires and I should call Goodyear. The Goodyear claim center told me that they can in fact warranty the tires because Rams come factory equipped with Goodyear. Rick in parts straight up told the Goodyear claim representative he’s not going to warranty the tires. Im glad Goodyear worked with me and I got the tires warranties and a Goodyear dealer close to me. Needless to say I’m never going back to Tasca, not even for warranty work

I have purchased two vehicles in three years from this dealership. My service department experiences have left me disregarding the warranties and doing all my own service and repairs. The service advisors are mostly younger folks with no people skills or any shred of automotive knowledge. I have had to get downright rude with them. Their so-called technicians are parts changers who took a few manufacturer approved courses but have no idea why they're doing what they're doing. So when something is out of the ordinary, they are stumped and your car will sit in the service department6 for weeks to months. The final straw for me was when I went to do an oil change on my Jeep so I could tell them where to find the plug since I had installed skid plates for off road purposes. The last alleged technician both failed to put a dab of oil on the huge rubber seal and overtightened the drain plug to the point where it would not come out. After mutilating the bolt head and hurting my hand several times, I ended up buying a whole new oil pan online. Good thing I've been working on cars longer than most of the service department has been on this earth.

Jeremy Kostecki completed everything for us. After vehicle we had wanted arrived with damage Jeremy and his team went above and beyond to secure and swap in the exact vehicle. Jeremy and George completed everything remotely as to my preference as I was an hour away. Upon arrival everything was perfect for a quick transaction. These guys are top notch. The facility is clean and comfortable, serving complimentary beverages and snacks my children we well behaved during our visit. If you need a honest deal with a team who wants your business check out the team at Tasca Kingston NY ask for Jeremy!

My jeep was towed to your establishment on Sunday. IT is now Thursday. Jeep roadside could successfully start my jeep wirh batter booster, but it would not stay running. We spoke with a very arrogant man, eho actually mockd me for having a dead battery. Three times I tried to speak and three times he repeated. Let's make this easy. It's your battery. What's your #? Arrogant. Danielle and OB from sales were so polite and helpful, but obviously they were covering his failure to even look at my jeep. No phone calls at all with updates. NONE. I finally had OB check Tuesday night, and bingo, battery replaced next morning . I was told it took several days for the cars diagnostics to come back from wherever... software. Jokingly, yeah these modern cars and a chuckle. O have been working with Bernal jeep since I was 17 and I am 59. Absolute disgrace. I eill come get ny jeep tomorrow morning , about 7:45. Guess i owe you money for a tire rotation. I will pay this and go away. My car is due to turn in in December. 3 year lease. I will never deal with your establishment again. Thank you