Reviews
Charging 8,000 over MSRP on Tellurides is plain
Charging 8,000 over MSRP on Tellurides is plain disgusting ….I hope everyone reads this and stays away! Shame on you all, and when the car market corrects itself I will remember! Never be back 👎🏻👎🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am sorry to see that your shopping experience was not a positive one. We always aim to deliver excellent shopping experiences to our guests so it is disappointing to know that you were let down. If you have any further details that you wish to share with me I hope you'll consider giving me a call to discuss them. Thank you for your feedback, Mark Dickerhoof - New & Used Car Sales Manager - 330-758-7281
Salesman (Ryan) was very knowledgeable, courteous and
Salesman (Ryan) was very knowledgeable, courteous and spent at least 30 minutes after final purchase configuring phone/apps and walking me through all features. He even sent me an item that I left in my trade. He was will to go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear from you, Tom! Thank you for trusting Taylor Kia of Boardman with your business and for stopping by to leave a great review of Ryan and the team. Safe travels in your new vehicle!
Excellent service staff was very friendly and attentive.
Excellent service staff was very friendly and attentive. Work was done in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you with efficient, top-notch service! Thank you for choosing Taylor Kia of Boardman and for stopping by to leave a review. Drive safely!
The service and the professional staff are great I always
The service and the professional staff are great I always look forward to my appointments for my Kia thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!
This was the easiest car purchase we’ve ever made.
This was the easiest car purchase we’ve ever made. Ryan was amazing and communicated through the entire process and found us the exact car we were looking for! We will definitely be purchasing from him and Taylor Kia of Boardman again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan is great! We are so thrilled to see that you had the chance to work with him, Sherry. Thanks for choosing Taylor Kia of Boardman and we'll see you next time!
this is the sixth car I have leased from Taylor KIA.
this is the sixth car I have leased from Taylor KIA. It has been a great pleasure working with Bill Burns He answered all of my questions and was very helpful. We look forward to working with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that Bill went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!
changed mistake in first review
Cassie Zimmerman was a very helpful person and the
Cassie Zimmerman was a very helpful person and the service dep is very fast of getting you in and out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Cassie and the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!
Service dept was very prompt with sending a reminder
Service dept was very prompt with sending a reminder about oil change and maintenance. Was not very knowledgeable about helping us update our maps and navigation, said we had to deal with that ourselves, was very confused and with it being a new car it should not have needed updated. Overall experience was good.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for this feedback, as it allows us to focus on where we can make improvements. We're glad you appreciated our service reminder, but I'm sorry to hear that we weren't able to provide much information on your navigation system. I'd like the chance to offer any clarifications or assistance here if needed. Would you consider reaching out to me when time permits? Thank you, Mark Pavlick - Service Manager - 330-758-7281
Great, quick service.
Great, quick service. In and out in 45 minutes. Nice waiting area with drinks and snacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Suzanne - Thank you so much for posting about your recent visit to Taylor Kia of Boardman! We are thrilled to know that you're a satisfied customer.
I just leased my 5th car from Taylor Kia.
I just leased my 5th car from Taylor Kia. They are awesome!!! Bill Burns is a wonderful salesman to work with. I will continue to be a Taylor Kia customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Bill and the Taylor Kia of Boardman team. We appreciate your repeat business and are wishing you safe travels in your new vehicle!