Reviews
My wife took her Jeep in for an oil change, I took mine
My wife took her Jeep in for an oil change, I took mine in three hours later and was charged ten dollars more than she was charged.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry for any confusion during your oil change appointment. If you have any specific questions about pricing, we'll be more than happy to help! Please don't hesitate to reach out to us directly with any other questions or concerns. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com
Poor service.
Poor service. Poor communication. Lack of General Manager returning phone calls. Promises not kept. Poor workmanship.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're so sorry for any inconvenience at your recent appointment. We strive to have prompt communication with all of our clients, and we're sorry to hear this was not the case this time. We hope to have the opportunity to work with you towards a solution for this matter. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com
Slow customer Service/ false charges.
Slow customer Service/ false charges. Failed To close hood and caps in engine properly. Unbelievable that my vehicle is still running after taking it to this dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We'd like to apologize for any delays in your service. We strive to provide high quality service to all of our clients, and we'd like to have the opportunity to hear more about your appointment, and work to resolve any issues. If you have a moment, please reach out to us directly. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com
The personal was very kind and my service was done in
The personal was very kind and my service was done in less time than what I expected
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you had a great experience here! Thank you for taking the time to share your feedback with us!
Very nice associates I had pleasure met manager he was
Very nice associates I had pleasure met manager he was concerned ask how's it going. Nice I had questions he answered Thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a positive experience working with our team! Thank you for taking the time to share your review with us!
my name is sha , took my wrangler for the battery
my name is sha , took my wrangler for the battery problem and a service , met by Robert , very warm and friendly guy , listen carefully t your concerns , and worked very efficiently provides with great service . thank you Robert
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear you had a positive experience working with Robert! Thank you for choosing Knight Claremont CDJR, and for sharing your kind review!
Robert and Dan service riders were lousy will never go
Robert and Dan service riders were lousy will never go back there again. Rosie was the only one that was helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're so sorry to hear that your interactions with our team were anything less than positive. We appreciate you taking the time to share your feedback with us so that we can work to improve! If you have anything else you'd like to share with us, please don't hesitate to reach out directly. Sincerely, Kayla Nyquist, Service Manager, kayla.nyquist@knightgroupusa.com
Fast, efficient, professional.
Fast, efficient, professional. Friendly knowledgeable advisor. Clean waiting area. Why go anywhere else for service?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you had a positive experience at our dealership! Thank you for your great feedback, and for choosing Knight Claremont CDJR!
Polite, quick and gave me what they promised.
Polite, quick and gave me what they promised. Service person was reliable and professional. I got my car back faster than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind review with us! We're so happy to hear you had a great experience at our service center. We hope to work with you again next time!
Amazing customer service.
Amazing customer service. Her friendly personality and caring attitude was what made us take the next step to go through with the purchase of our new car. Thank you Rocxy for being amazing!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear you enjoyed working with our team! Thank you for your great feedback, and we hope to work with you again in the future!