Reviews
I had the best experience with Bryce.
I had the best experience with Bryce. He truly is amazing. His service was unbelievable. He was courteous, polite, and an absolute delight to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Denise was very nice & helpful, made things easy.
Denise was very nice & helpful, made things easy. Carly eased us through the paperwork, thank you Carly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Brought my Ridgeline for oil change, tire rotation and
Brought my Ridgeline for oil change, tire rotation and help with frozen windshield washer fluid. They kept overnight in heated space and drained to install new windshield washer solvent. Great Job !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zach and everyone were fantastic they got me the car I
Zach and everyone were fantastic they got me the car I wanted with no hasdles
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My first visit to the service department was pleasant and
My first visit to the service department was pleasant and left knowing I could contact them and have good results. The gentleman that took care of me is Jeff. I did not get his last name. He was courteous and helpful. Thank you for that.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brian and Jason are amazing, I travel about 5,000 miles
Brian and Jason are amazing, I travel about 5,000 miles per month for work and spend a lot of time in my vehicle. They took the time to listen to what a topical work week consisted of for me and laid out a number of choices with pros and cons. We narrowed things down, along with me changing my mind a few times and found the perfect vehicle-CRV. They even drove to Buffalo the next morning to pick up the vehicle that had all the options and color I requested. After driving it for a few days, I can’t thank Brian enough for answering all my odd questions and changing my mind a fair amount. It’s the perfect vehicle with the perfect options for me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zach Ward worked with us through the complete process of
Zach Ward worked with us through the complete process of reviewing and evaluating three vehicles. He was open , professional and detail oriented throughout the process. Communication to and from Zach was easy very helpful. Completing the purchase was pleasant thanks to Zach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
West Herr Honda is excellent with customer care.
West Herr Honda is excellent with customer care. I have had routine work as well as some repairs with exhaust systems as well as brake work. All has been completed on time as promised. The staff is always courteous even when they are very busy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My recent visit to west herr Honda was exceptional.
My recent visit to west herr Honda was exceptional. I had to get recall work done it was a perfect experience. Bryce kept me posted on the progress and it was done before scheduled. Thank West Herr
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I felt that I was advised from the very beginning of what
I felt that I was advised from the very beginning of what to expect and I was not disappointed. Alaina was great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase