Rusty Drewing Toyota

(208 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 293-1232 (866) 293-1232
Used (877) 289-3572 (877) 289-3572
Service (866) 864-4606 (866) 864-4606

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Drewing Toyota from DealerRater.

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Very friendly hometown employees who are very supportive

Very friendly hometown employees who are very supportive and helpful. I don’t think I get overcharged at all but would love to see the senior discount return. The new owners did not keep the policy.😫

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was very fast and convenient.

The service was very fast and convenient. I will be back for service next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always running on time.

Always running on time.. friendly staff. Always helpful in answering any questions. Nice area to wait.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great customer service by Scott and Russ and shuttle

Great customer service by Scott and Russ and shuttle drivers. As always. Makes a difference. I don’t go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Came in for an LOF & tire rotation, all went great!

Came in for an LOF & tire rotation, all went great! It was timely and at a great price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have never been disappointed with this Toyota service

I have never been disappointed with this Toyota service Center. Always professional and friendly. Greg was very helpful in helping me decide on tires. I’m always happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always good experience.

Always good experience. I enjoy working with Scott. He is upfront on what is needed and helps get me an appointment that works with my crazy schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

the Salesman Kevin Green was very nice and informative.

the Salesman Kevin Green was very nice and informative. However, the information regarding price changed when I went back to the dealership. Also, no warranty with a vehicle that has 3000 miles - I purchased the vehicle due to Lexus quality but it is obsurd to pay for a warranty that should be extended for the first year at least.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly staff, professional and timely service.

Friendly staff, professional and timely service. We have a Toyota dealer in our town, but drive 30 miles to visit Rusty Drewing Toyota. They are honest and trustworthy - we won’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Since moving to the area four years ago, I began bringing

Since moving to the area four years ago, I began bringing my vehicle here. Every service experience has been excellent. The staff are courteous, helpful, respectful and friendly. The quality of work I receive has always been great. One time during a new tire purchase a tire cover cracked (made of plastic, car is over ten years old), and when I brought the damage to their attention the service personnel made it right and replaced the wheel cover. This made a huge impact on my customer loyalty with this company. Bought my first car from them a few weeks ago because of my prior experience with them. Very happy to give them the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.