Reviews
Joel was very knowledgeable about the vehicle and I felt
Joel was very knowledgeable about the vehicle and I felt no pressure to buy that day. He came in on his day off so I could come and test drive and then came back when I decided to buy. He was fantastic! Thanks! I also wanted to thank whoever cleaned out my vehicle that I traded in. They found some very important items in there and got them back to Joel for me to pick up! Thank for great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us! We are grateful for your kind words and 5 Stars!
Everyone was great!
Everyone was great! I love my New Outlander. John even checked in a few times after the purchase to make sure we didn't have any lingering questions! Wonderful experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing you experience with us! We appreciate you!
they were great and not pushy when getting all
they were great and not pushy when getting all information, plus after the sale they walked me through all of the tech items that a person wouldn't instinctively know. i've never had a dealer walk me through those items before and it was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We appreciate the kind words!!
I love my new Q5 Audi!
I love my new Q5 Audi! It's so awesome! All the staff that I came into contact with were wonderful to work with. Thanks You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for your kind words and we're glad you love your Audi!
Easy to work with.
Easy to work with. Didn’t try and sell us something we didn’t want
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the 5 Stars!
Everything was great!
Everything was great! This is the third vehicle we’ve purchased from Valley Imports. Wouldn’t go anywhere else in Fargo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you SO MUCH for your loyalty and kind words! We appreciate you!
Fantastic to work with!
Fantastic to work with! Made everything so easy, most of the transaction was done over text. Purchasing a vehicle is not something we enjoy, but this time it was easier than ever. I would highly recommend valley imports!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your kind words!!
Great dealership, quick and easy process with no hidden
Great dealership, quick and easy process with no hidden upsells. Only downside is no negotiation in pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for sharing your experience with us. To address your concern regarding negotiation, we've spent countless hours and days surveying our customers over the last 15 years to understand what they dislike the most about the car buying process and the majority of them told us they didn't like negotiating. That is the #1 reason we became a Best Price Dealership. Our salespeople aren't paid on commission, they're paid on volume and customer satisfaction. Our belief is that it makes the car buying process easier for everyone! We hope you you enjoy your vehicle and we are grateful for the 5 Stars!
The whole car buying experience with Valley Imports was a
The whole car buying experience with Valley Imports was a disaster. Once the sale was completed we were passed between maintenance and sales without answers. We were told we could add autostart to the vehicle because who is going to buy a new car in ND without autostart. The staff was not educated about issues with new cross sports and wanted to walk away from the issues. At one point we were told to contact Volkswagen ourself because they didnt know how to fix the issue. We would be very hesitant purchasing another care with Valley Imports.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Overall it was a great experience.
Overall it was a great experience. All of the staff we worked with was very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words! Enjoy your new Volkswagen and thank you for the 5 Stars!