Team Toyota

(1,563 reviews)
Visit Team Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 699-9641 (888) 699-9641
Used (877) 470-6916 (877) 470-6916
Service (866) 434-3886 (866) 434-3886

Reviews

(1,563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota from DealerRater.

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The Team Toyota Family has always done my wife and I

The Team Toyota Family has always done my wife and I wonderful and Ike just affirmed it all!! He was very patient while working with my wife and I. He gave us great customer service that made purchasing a car here a great experience!!! Thanks Ike!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your experience with us. We're excited for the opportunity to help you again in the future! Thank you for the feedback!

Miguel Pantoja assisted me with sealing the deal on my

Miguel Pantoja assisted me with sealing the deal on my 1st Hybrid vehicle. The process was seamless, he understood my needs took care of most things over the phone. I came in took the car for a drive and the rest was history..I highly recommend him for purchasing your vehicle at Team Toyota. Miguel and his team will not disappoint you😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

My sales person Raul and the whole team toyota staff

My sales person Raul and the whole team toyota staff definitely made my daughters birthday gift shopping purchase a great experience.!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

The dealership and sales man, Drake, had good follow thru

The dealership and sales man, Drake, had good follow thru and did what they said.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is amazing news! Thank you so much for the review! See you again soon!

I found the car at their dealership online.

I found the car at their dealership online. Associate Miguel reached out to me. I was able to schedule a convenient time to test drive the vehicle and it was a smooth process after that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

Purchased a vehicle from Rick Gonnella at Toyota.

Purchased a vehicle from Rick Gonnella at Toyota. Great service and very helpful! Will do business again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

Our Salesmen, Rick, was absolutely fantastic and the

Our Salesmen, Rick, was absolutely fantastic and the dealership made the process so seamless. From the time we entered the lot we were greeted immediately with great demeanor and each step was communicated and carried out easily, which was huge for my wife and I having our baby with us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are glad you enjoyed your experience with us. We're excited for the opportunity to help you again in the future! Thank you for the feedback!

We bought a car from Rick and the process was smooth and

We bought a car from Rick and the process was smooth and easy. Recommend fully!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jill! Thank you so much for taking the time to share your positive thoughts about your experience with us! We are absolutely thrilled to hear this and we greatly appreciate your kind words.

Great experience, have purchased multiple vehicles from

Great experience, have purchased multiple vehicles from Rick. Thank you very much for everything Rick and Bob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one, Andrew! Thank you so much for the review!

TDL: They add $1,198 in additional" etching" and

TDL: They add $1,198 in additional" etching" and "reconditioning" fees to the advertised price of a used car. Seemingly-underhanded methods like this are not the way to build a relationship "that will last generations." Most dealers include the cost of prepping a car in the advertised price. This seems sketchy, particularly for a Toyota dealership. We thought we were ready to purchase a used vehicle after a test drive, even though the price was on the higher end of fair according to KBB and it wasn't exactly what we wanted, but close enough. They charge a "standard" additional $1,198 on top of the advertised price. When I add another $1,200 to our price range, there are much better deals elsewhere. The $1,198, when added to the advertised cost of the car, pushes it out of the fair range and into the high-priced range according to KBB. It's a great way to bait someone with one price only to switch it after a test drive. I was hoping to purchase this car after seeing the records of exactly what they did to prep the car to warrant such ridiculous fees the next business day, but I don't appreciate the way they deceive customers with their pricing scheme.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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